Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
very interesting
on February 8, 2018
Posted by: Jan46
from Tucson, AZ, USA
Length of ownership:3 months
My daughter signed me up for this service after completing one for herself. I have found it very interesting, and would like to know more. I am adopted and would like to find my biological relatives. I also would like to know about important health issues that may affect me and/or my children.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Helpful information
on February 8, 2018
Posted by: FJT1
from Wisconsin, USA
Length of ownership:1 year or longer
My DNA information has helped fine resolution to several health problems.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Opening new doors...
on February 9, 2018
Posted by: Kelly Cherie
from Boise, ID, USA
Length of ownership:3 months
This was a Christmas present to myself...yay me! I am slowly unlocking clues to finding my biological family. I finally have a little clarity...a little hope after 40+ years of knowing nothing!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Gripping
on February 9, 2018
Posted by: steven2002727
from Illinois, USA
Length of ownership:3 months
My results were surprising being almost 100% European. I was kinda disappointed, but I greatly appreciate and do NOT regret buying a kit. I love how it tells me the path of my ancestor haplogroups. I had trouble understanding the painted chromosome area, and what each chromosome does for us. EX. "chromosome 1 determines hair color".
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
ALL ABOUT MY FAMILY
on February 9, 2018
Posted by: Bake
from Florida, USA
Length of ownership:6 months
I have enjoyed working on my profile. It fits in with the Ancestral Lineage I have.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Totally interesting
on February 10, 2018
Posted by: Nzealander22
from Auckland, New Zealand
Length of ownership:1 year or longer
Without going into the scientific detail of dna I am fascinated. I am the sum of many parts which I can identify relatively easily with most all the markers 23 and me have mapped and am happy to own it. However I do struggle a little with the use of ‘BROADLY’ It is much too easy to assign this term without offering any explaination as to why 14% of my dna is broad for instance. The range is much to wide I think. Give me a little more 23 and me
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
OK
on February 10, 2018
Posted by: Dreamer
from St. Peters, MO, USA
Length of ownership:6 months
To many question to little answers Would NOT recommend
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 14, 2018
Thank you for your feedback. Each report includes a Scientific Details tab that includes more detailed information about what your results mean.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
2
Good Chromosome matches; Very Poor "search" tool!
on February 10, 2018
Posted by: Col J
from Oregon
Length of ownership:6 months
23andMe gives good results of "relatives" with DNA matches, and a fair display of segments on which chromosomes match. For this reason, I reluctantly recommend 23andMe. However, 23andMe completely lacks a useful "search" tool! (Or, if there is one, I cannot find it!) 23andMe needs to create a GOOD "search" tool, and display it PROMINENTLY on the Home Page.
I would recommend this to a friend!
Response from 23andme.comBy Customer Care, February 14, 2018
Thank you for your feedback. We have implemented an ongoing quality review process and are actively taking steps to improve usability and customer satisfaction.
Written by a customer while visiting 23andme.com