Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,675 Reviews)
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,934 out of
5,409)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
matches
on February 3, 2018
Posted by: Trish01
from Big Flat, AR 72617, United States
Length of ownership:3 months
wish 23andme had a place to see what matches i have on my dad's side , go to another page is see what matches i have on my mom's side.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 7, 2018
Thank you for your feedback. The DNA Relatives feature can label your relatives that share DNA with both you and your parent. Please note that we are only able to label your relatives as paternal or maternal if you have that parent genotyped by 23andMe.
You can read more about paternal and maternal labels here: https://customercare.23andme.com/hc/articles/212862067
You can read more about paternal and maternal labels here: https://customercare.23andme.com/hc/articles/212862067
Written by a customer while visiting 23andme.com
Customer Rating
5
amazing family finds
on February 3, 2018
Posted by: RisaZoe
from Great Neck, NY, United States
Length of ownership:1 year or longer
I found my mother's family in Israel that a we didn't know existed in 2014. I also found my husbands family as well.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Liked the ancestor reports, loved the networking.
on February 4, 2018
Posted by: Spacegekko
from Huntington Beach, CA, United States
Length of ownership:1 month
Great network feature, but not enough users share.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Family found!
on February 4, 2018
Posted by: carol3479
from Rochester, NY, United States
Length of ownership:3 months
I wasn't expecting to find unknown family, was just taking test for fun and ancestry info. I found a first cousin that I didn't even know existed and through that was able to unite full blooded sisters that never even knew about each other!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Warning
on February 4, 2018
Posted by: Licha
from Edinburg, Texas
Length of ownership:6 months
This product is very helpful. Extremely. But what you are looking for may not be what you find. Remember the saying," Be careful what you ask for." Good lluck and God Bless.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Love the layout
on February 4, 2018
Posted by: bg21
from Illinois
Length of ownership:1 year or longer
I have the Health and Ancestry kit and I love all the information I get and how it's all laid out. Messaging relatives is easy, but keeping track can be tricky since it's not formatted like most messaging forums. The haplogroup information is also very cool, one of my favorite features to track relatives with.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I'm Finding Cousins I Didn't Know I Had
on February 4, 2018
Posted by: Orphonic
from Milwaukee, WI, United States
Length of ownership:6 months
On a search for cousins, the 23andme tools have been working great!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Somewhat Disappointed in Results
on February 5, 2018
Posted by: Nana x 3 girls
from New York, United States
Length of ownership:3 months
I had expected more exact info such as what ancestry is now advertising " came form County ?, Ireland was a fisherman with blue eyes". Not so concerned about the eye color but I know that my Maternal Great Grandparents came from County Sligo, Ireland.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com