Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
NOT SATISFIED
on January 20, 2018
Posted by: NANNY GOAT
from Indianapolis, IN, United States
Length of ownership:1 year or longer
I was a bit dis.sapointed with information, was too vague, I was hoping for more insight into where my old relatives lived and if they moved alot, more information about my DNA
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 24, 2018
Thank you for your feedback. 23andMe offers one of the most comprehensive analyses of your DNA ancestry. We provide you with one of the most detailed ancestry composition reports on the market today. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your maternal and paternal lines and your neanderthal percentage.
You can view the reports included in our service here: https://www.23andme.com/dna-ancestry/
You can view the reports included in our service here: https://www.23andme.com/dna-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
4
Question
on January 21, 2018
Posted by: Face
from Galena, KS, United States
Length of ownership:1 week
Why can't we get tribal n our DNA how come its not more specific the kit an does rh- blood have anything to with survey can it b tested
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
love it!
on January 22, 2018
Posted by: Anonymous
from Marion, Indiana, United States
Length of ownership:6 months
love the web page so easy to use and lots of fun i learn somthing new everytime i log in
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Not satisfied with your ethnicity categories
on January 22, 2018
Posted by: Joseph889900
from Los Angeles, CA, United States
Length of ownership:6 months
The reports are informative and the relatives tool is awesome. However, the categories are too broad. I am mostly Armenian, and supposedly somewhat Georgian, which has nothing to do with Middle East. I would like to have a more detailed break down of that category. The same is equally applicable to Eastern European and Balkan categories.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 24, 2018
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in our Ancestry Composition Guide: https://www.23andme.com/ancestry-composition-guide/
You can read about the population selection process in more detail in our Ancestry Composition Guide: https://www.23andme.com/ancestry-composition-guide/
Written by a customer while visiting 23andme.com
Customer Rating
5
Interesting
on January 23, 2018
Posted by: DeAnna
from MA
Length of ownership:1 month
I think 23 and me is great. I knew most of my ancestry but found out that I am 10 percent Irish. I did not expect that. I always liked the Irish Parades and was attracted to Irish men. I also found out that I am related to a Neanderthol named the Chedarman, HA.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Awsome
on January 23, 2018
Posted by: ANTONIO B
from Chicago
Length of ownership:6 months
So much to learn about where you came from and the story of your family .
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Ancestory Reports Should Be Available To All
on January 24, 2018
Posted by: Karin P
from Arizona, United States
Length of ownership:3 months
While my results were predictable, my children had fun reviewing reports they received from their fathers side, some of which were very fun and unexpected! It's so interesting to trace your family line with more than paper.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Results
on January 25, 2018
Posted by: Carolyn sue
from Encinitas, CA, United States
Length of ownership:3 months
Fun to see I am connected to so many folks, but mostly 2 or 3 cousins. Noted 45 new ones added today but when reviewed same number and list I got originally, cousins son did test but do not see him on relative list?
I would recommend this to a friend!
Written by a customer while visiting 23andme.com