Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,679 Reviews)
Open Ratings Snapshot
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product. 
(
3,935 out of 5,412
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
I feel whole now
on January 17, 2018
Posted by: Goddess
from Oregon, United States
Length of ownership:1 month
As a 52 year old adoptee, I have finally discovered who I am, and who I am connected to. It was easy, quick, and safe...thank you!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Fun experience
on January 17, 2018
Posted by: Ralph h
from Michigan
Length of ownership:3 months
23andMe has given me a very fun experience a little disappointed with the lack of extra information probably because I was looking for proof of where my family had come from since I don't know much of them although I understand that 23andMe only can work whatever they have in file it was a very interesting experience and also some interesting facts of my past bloodline
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great Product!
on January 17, 2018
Posted by: Anonymous
from Wilmington, DE, United States
Length of ownership:1 year or longer
I ordered both products (Health+Ancestry) about a year ago, and I am still learning new things! The DNA relatives feature is great, allowing users to connect with family they may be unaware of, and I learned of ancestry I was previosly unaware of. I also love the Health results, as well as having access to my raw data, for furhter interpretation!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
exciting to learn about my ancestors
on January 17, 2018
Posted by: Deetz
from Chicago, IL, United States
Length of ownership:6 months
I was excited to receive the results of my 23 and me test sample. I was taken by surprise to learn after 58 years of life that my father was not the man I thought he was. finding out that my 7 brothers and sisters that I have known all my life were half brothers and sisters and I had another whole complete family that I never knew existed. and even more amazing was to find out all my life I wrongly believed I was mostly of Polish decent to find out I had 0 % Polish ancestors and I actually was of Latina decent????? WOW!! Crazy and exciting to find this out!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Excellent information!
on January 17, 2018
Posted by: Steve58
from Wapakoneta, Ohio, United States
Length of ownership:1 year or longer
I have had the service for about a year and love it. I was surprised at some of the findings but they were verifiable. I am especially pleased that my heritage results were updated as new population information was available.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Very pleased!
on January 17, 2018
Posted by: Ancient0322
from Tennessee, United States
Length of ownership:6 months
It answered a lot of questions that i have wondered about most of my life.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Surprises Await You!
on January 18, 2018
Posted by: kadams327
from Columbus, Ohio
Length of ownership:3 months
I had been wanting to take one of these DNA tests for the longest times, so when I had the chance, I was more than thrilled. I mostly knew my ancestry, but there were some doors that had always been locked and our family was unable to find out anything - the 23andMe DNA test really helped us and it even surprised us.
The overall process is very easy and I really do enjoy the questionnaires you are asked as you go along to help fine tune whatever processes they use to determine how traits correlate to different groups of people.
I do wish that the chromosome break down would tell you which one is from your father and which one is from your mother - although it can be made by deduction if you know your ancestry... it might be harder for some. For example, you might know that your Scandinavian DNA is from your mother - so you can easily tell which chromosome's bar is lit up the color for the right parent's ancestry.
I also wish there were more options available when connecting to other relatives... perhaps saying which chromosome's side you share... Is this person's half strand from the X or the Y or which X is it from in the case of being female. It can be rather difficult to determine which family member is from which side of your family because it doesn't really say how they are related to you other than suspected relationship and that you have half identical or whatever strands on say the 8th chromosome. Well, which one... the one from my mother or my father? Requires a lot more work on the users part to dig up ancestry and such.
Overall, this service is great and your results can come as such a surprise! I strongly recommend this!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Love
on January 20, 2018
Posted by: Trishtan
from California, United States
Length of ownership:6 months
I loves my results, very insightful. I found out alot about myself that i didn’t know
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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