Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Without a shadow of a doubt!
on August 25, 2018
Posted by: AdeleRD
from NY
Length of ownership:3 months
I was a foster child growing up I had known my fathers family but was unsure if he was truly my father for my mother was very young when she gave birth to me.I am 59 years old now and the last time i saw my mother i was only 8 years old . Unforeseen tragic circumstances tore our family apart. I saw no resemblance to my father for he was fair skinned,blue eyes and light colored hair where i was completely the opposite, Thanks to 23 and Me i now know he indeed is my father for a 3rd cousin on my fathers side whom i have known shares some of my DNA shown on 23 and Me DNA relatives . Thank you for making me feel complete and answering a life long question ! Sincerely, Adelaide(Adele)
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Glad to know my DNA now helps researchers
on August 30, 2018
Posted by: LindaJo
from Alexandria, VA
Length of ownership:1 year or longer
Our son gave us our 23andme kits in 2012 so we got health information no longer available. We found it interesting and helpful. I also got confirmation that I have Native American ancesters several generations ago.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
My Experience with DNA.
on September 2, 2018
Posted by: My Ama
from Michigan
Length of ownership:1 year or longer
I was given a certain prognosis of a potential disease early on in my printout. Now when I look for that information, it is no longer visible. This is frustrating. Also, recently, a relative got the results back from their DNA kit and this relative is very close ... however, the results do not show up as this person is a close relative.
Written by a customer while visiting 23andme.com
Customer Rating
1
NO CONNENTION !
on September 14, 2018
Posted by: MayorMiller
from Bromley KY
Length of ownership:1 year or longer
MY self , Wife, Daughter and son in law have taken the 23 and me DNA test, However NONE of them turn up being related to me? Whats the deal?
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, September 14, 2018
Thank you for your feedback. If you are not seeing your relative in your DNA Relatives list, they likely aren't opted in to the DNA Relatives feature within their account. Keep in mind that DNA Relatives is an optional feature that we make available to members who have been genotyped by 23andMe. In order to view a match within DNA Relatives, both parties need to participate in this feature. Please ensure that your relative has selected to participate in DNA Relatives.
Written by a customer while visiting 23andme.com
Customer Rating
4
Interesting but more questions keep arising
on September 17, 2018
Posted by: CherPO
from Hawaii
Length of ownership:1 year or longer
It is very interesting how things can be discovered via DNA. I keep wondering about the Neanderthal and where it comes in. My tests say very little chance of red hair, but I have strawberry blond hair, which is half blond/half red tone. I'm also 71 years old and it has never changed, I have no gray and I wonder if this is due to the Neanderthal, as the testing here as 23 and Me says I have more Neanderthal than 99% of their customers. Feedback from others could be interesting. I've bought it for 3 relatives and find it interesting as well.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
A tool whose time had come for discovery
on October 11, 2018
Posted by: Furasha
from USA
Length of ownership:1 year or longer
Tested back in the beginning stages. Checked to see if needed to update to newest platform by paying again and was told 'No' it would be done by the site shortly - still waiting two years later.
Otherwise about the same as any other site where too many people test but the reason escapes real understanding as very few respond, communicate or otherwise participate with/for the serious genealogists which is a large part of the intended process of genealogy DNA testing.
Still recommend testing so this service will continue to be available and move forward with technological progress through time.
Otherwise about the same as any other site where too many people test but the reason escapes real understanding as very few respond, communicate or otherwise participate with/for the serious genealogists which is a large part of the intended process of genealogy DNA testing.
Still recommend testing so this service will continue to be available and move forward with technological progress through time.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Interesting Results
on October 19, 2018
Posted by: Punche
from South Carolina
Length of ownership:1 year or longer
My 23andMe results were interesting to say the least! I found out I am 13% Euro, which I think is a lot being that I am a brown girl! :) I also found out something amazing that I never knew, PLUS a whole lot of relatives, some of which are near and dear to my heart! We've formed bonds, and I wouldn't change a thing! The ONLY thing I hate is that 23 doesn't update our Ancestry Composition much/often! Great experience!!
Written by a customer while visiting 23andme.com
Customer Rating
1
Would not recommend
on November 4, 2018
Posted by: AJMe
from Ohio
Length of ownership:1 year or longer
It's very complicated & the research is pointless. Why do I care if 25% of people in my hepilog group has back hair? Or are neanderthal!
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 16, 2018
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 90+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com