Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Well done
on October 29, 2017
Posted by: INTA
from Ann Arbor, MI
Length of ownership:6 months
When the questions started, they moved so fast, that I may have made an error in question 2 or 3.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
so-so
on October 29, 2017
Posted by: annomous
from California, United States
Length of ownership:3 months
So-So, I did get my results quickly, Taking The DNA test did not meet my expectations, as there is quite a lot of unassigned.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Never did I ever
on October 29, 2017
Posted by: MamaJ
from Chippewa Falls, WI, United States
Length of ownership:6 months
My husband and I purchased 23and me back in February. He wanted to see if he had American Indian heritage in his background, he doesn’t; I went along not expecting to find anything about my family history. I had been given up for adoption as an infant. Long story short, a first cousin on my biological Fathers’s side contacted me through 23and me in July and I found out that I have a half Sister! WOW! We have talked and texted and e-mailed like crazy! We even look like Sisters! Thank you 23and me! AMAZING!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
23 and Me knows me better than I do
on October 30, 2017
Posted by: Burni
from Raymond, WA
Length of ownership:1 year or longer
I didn't know much about my Dad's heritage and thought my Mom's relatives were German. Less German and so much more learned. I went to sleep with a smile on my face knowing I finally knew something about myself I had never known. Blonde and blue eyed but 6.7% sub-Harahan African. Shocker but fun at the same time.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Disappointing Ethnic Breakdown
on October 30, 2017
Posted by: Alexito
from Charlotte, NC, United States
Length of ownership:3 months
23andME needs to do a BETTER JOB when it comes to South/East/Southeastern Asian Ancestry
Written by a customer while visiting 23andme.com
Customer Rating
1
Not worth the money
on October 30, 2017
Posted by: X nickname
Length of ownership:1 month
Waste of $100.00, I already knew 2 relatives already, saw no one new that comes close to my data.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 1, 2017
Thank you for your feedback. Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe. As new matches are found, they are continuously added to your DNA Relatives list.
Please refer to the following link for additional information regarding DNA Relatives: https://customercare.23andme.com/hc/en-us/articles/115004659068-DNA-Relatives-The-Basics
Please refer to the following link for additional information regarding DNA Relatives: https://customercare.23andme.com/hc/en-us/articles/115004659068-DNA-Relatives-The-Basics
Written by a customer while visiting 23andme.com
Customer Rating
4
Overall Good
on October 31, 2017
Posted by: slmp
from California, United States
Length of ownership:3 months
23andme has provided me with some new relatives. I would like to see more detail regarding relatives.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Found family!
on October 31, 2017
Posted by: Suzi
from Henderson, NV, United States
Length of ownership:6 months
One of the best things I have ever done! So so happy with this product!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com