Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,671 Reviews)
Rating breakdown 5,671 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
917
73%of customers recommend this product.
(
3,933 out of
5,406)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Finding information that connected family members
on November 11, 2017
Posted by: Charly
from Albany, NY, United States
Length of ownership:6 months
Very exciting experience knowing that I can share information which brings happiness as well as closure to certain things that occurs in your life.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Awesome
on November 10, 2017
Posted by: Nere58
from Crestview, Fl
Length of ownership:6 months
As family we have curiosity about our origins so we bought the kits and now we are very happy with the adventure we started months ago . We are thrilled to discover even more information about our genes .
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Unknown
on November 13, 2017
Posted by: zola
from New York, NY, United States
Length of ownership:3 months
I am so happy I bought 23&Me. It enabled me to find 2 first cousins that I had never met! I was so surprised how fast it happened! I am grateful and excited about this new family information.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Appreciate fast service and feed back.
on November 16, 2017
Posted by: Bug Man
from Liberty, MO, United States
Length of ownership:1 year or longer
Product is more than I expected, compared to another DNA research company. Return time of results was faster than expected. Results were more thorough than previous order from another company. Would recommend Ancestry Service to everyone.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Limited
on November 22, 2017
Posted by: Jan66
from Montana, United States
Length of ownership:1 month
I find this site hard to use and very limited in what get out of it. Would be nice if you had the ability to build family trees and see other member family trees. Would greatly help in researching family.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 29, 2017
Thank you for your feedback. Customers who build or have built a family tree on another website can add that URL to their DNA Relatives profile.
We have implemented an ongoing quality review process and are actively taking steps to improve usability and customer satisfaction.
We have implemented an ongoing quality review process and are actively taking steps to improve usability and customer satisfaction.
Written by a customer while visiting 23andme.com
Customer Rating
4
Generally love this product
on November 23, 2017
Posted by: Droberson4
from Evans, GA, United States
Length of ownership:6 months
43% identified to a continent instead of a country, disappointed.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
lost loved one
on November 24, 2017
Posted by: michel
from Key West, FL, United States
Length of ownership:1 year or longer
I took this test last year to discover more about my health risk,but I was very blessed with finding my biological father ,never did I expect this!what are the chances that he would take the same DNA test..feeling very Blessed
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Never GIVE UP
on November 25, 2017
Posted by: Pam M
from North Carolina, United States
Length of ownership:3 months
For 63 years I only new that my father's name. After getting my results I had 11 aunts and uncle's and have talked with most of them including many cousins. What a wonderful feeling knowing that I was my father's only child and he searched for me before he died years ago. I love my new family on my fathers side.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com