Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Super easy to use!
on October 24, 2017
Posted by: nwelna
from Bellevue, WA, United States
Length of ownership:3 months
I got this as a birthday gift from my girlfriend, and I couldn't be happier. It was so easy to send my sample in, and I've learned so many interesting things about my genetics! I even connected with some distance cousins I didn't know existed!
Written by a customer while visiting 23andme.com
Customer Rating
2
Too broad, not specific to any region
on October 26, 2017
Posted by: ClassyClo
from California, United States
Length of ownership:3 months
I was slightly disappointed with the lack of specificity as to where my ancestors were from. My results were broad, and I guess this is due to the fact the 23andme is fairly new, but if that's the case they should charge less for their services. In all fairness did not opt for the health portion, and from what I've read, they are great in that regard, but ancestry wise I feel for the results you get, they should decrease the price.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 1, 2017
Thank you for your feedback. Our Ancestry Composition report will tell you what percent of your DNA comes from each of 31 populations worldwide. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.
To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.
Written by a customer while visiting 23andme.com
Customer Rating
2
DNA relatives and haplogroup groups sort
on October 27, 2017
Posted by: Socalmom
from California, United States
Length of ownership:1 month
There needs to be a way to sort. I'm adopted and 70 so I have very little information to go by.
I would recommend this to a friend!
Response from 23andme.comBy Customer Care, November 1, 2017
Thank you for your feedback. You can view your relative’s haplogroup assignments by clicking on their name in your DNA Relatives list and scrolling to the Haplogroups section of the Compare page. You are also able to use the Search Keywords bar located to the right of your DNA Relatives list to sort your matches by haplogroup.
Written by a customer while visiting 23andme.com
Customer Rating
4
great answers
on October 27, 2017
Posted by: kay1
from Denver, CO, United States
Length of ownership:1 month
i bought this kit probably a month or so ago! it sure answered most of my questions when i got my results back. was only told about german and welsh so now i know there's that plus more.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Interesting
on October 27, 2017
Posted by: Mickiek
from Chicago, IL, United States
Length of ownership:6 months
A little hard to figure out but I got the hang of it
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
great features and information.
on October 28, 2017
Posted by: Rusa
from Colorado, United States
Length of ownership:6 months
so grateful for my Rainbow colors of ancestry . I had hoped I would be a mix of all mankind .. ..
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
great site
on October 28, 2017
Posted by: rouse
from New York, NY, United States
Length of ownership:3 months
get site so happy i and my husband did this we found out alot very happy with 23 and me
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I received the gift of new family.
on October 29, 2017
Posted by: Glenwood44
from Rochester, NY, United States
Length of ownership:6 months
My kids gave me the kit for Christmas. What a gift it has become. They gave me the kit to find out finally, where we came from. It was incredible to find out that I had some Spanish and African in my family tree, we were Irish and Italian. I didn't know I could select member to member contact. I had contacted a few of my "cousins", but they were more 4th or 5th cousins and we couldn't seem to find the link...until this week. I contacted a member who was my "3rd cousin". He then had his mother contact me. Her grandmother was the sister of my grandfather we had only "heard of" but didn't know. Since then, two days ago, we have contacted each other dozens of times and are now inviting our new found cousins to the family reunion next summer. It will quadruple the attendance... Or more! What a incredibly special gift!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com