Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,671 Reviews)
Rating breakdown 5,671 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
917
73%of customers recommend this product.
(
3,933 out of
5,406)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Hair color
on September 26, 2017
Posted by: No 1 nickname
from San Francisco Bay Area
Length of ownership:6 months
you say I am not likely to have red hair. This puzzles me as I was born with red hair and until I started turning white at about age 65, I had red / strawberry blond hair. Never dyed or colored it. My father had red hair. Can anyone explain this.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
My experiences with 23 and me
on September 26, 2017
Posted by: Nettie atl
from Atlanta, GA, United States
Length of ownership:3 months
My daughter bought this for me and I'm so happy she did I'm finally getting to see where all my relatives are some of them I've never even knew I had I'm getting in contact and some are responding back to me it's a very exciting time to really know who you are
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Interesting Science Project
on September 26, 2017
Posted by: Anonymous
from San Diego, CA, United States
Length of ownership:3 months
I have found it be interesting, fun and informative. I feel that it is good to be a part of this science project. It is an information gathering hub for comparative analysis among us. I do however fully intend to join one of the other DNA analysis companies to at least have 1 other comparative database.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Found My biological father and 2 sisters!
on September 27, 2017
Posted by: HeatherL
Length of ownership:3 months
I ordered my kit just for fun actually, to see what my heritage was, instead I got something even more out of it. I found that I had a half sister, which led to finding out who my biological father was. So I have 2 half sisters that I have known all my life and never knew we were related. I knew my father all my life and never knew he was my father. My life has been forever changed thanks to 23andme!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
A Revelation
on September 27, 2017
Posted by: NESwede
from Nebraska, United States
Length of ownership:1 year or longer
The experience has been educational and personally revealing. Especially helpful when you do the whole genetic/disease testing. I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
some very nice features but need to beef up
on September 27, 2017
Posted by: guess who
from Houston, TX, United States
Length of ownership:1 year or longer
Nice features but need to flesh it out to handle the 100 plus dna relatives list without breaking it into sets of five. Need to have a pedigree chart available for review. Purchased before the FDA / on old chip but unable to get what the upgrade price is.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Very Helpful
on September 27, 2017
Posted by: Terri108
from Pleasant Valley, NY, United States
Length of ownership:3 months
Your company should do a DNA test for just the Health Part of It.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
I am very disappointed with your service.
on September 27, 2017
Posted by: Ihavenonickname
Length of ownership:1 month
I got only 34% of my genealogy which is not what I bargained for. I already knew I was Irish and English. I spent $88 for information I already knew. I believe if you can't provide me with my genealogy - all of it - I should get my money back.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, October 4, 2017
Thank you for your feedback. To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in our Ancestry Composition Guide: https://www.23andme.com/ancestry-composition-guide/
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in our Ancestry Composition Guide: https://www.23andme.com/ancestry-composition-guide/
Written by a customer while visiting 23andme.com