Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Disappointed
on September 15, 2017
Posted by: tootsiemomma
from Indiana, United States
Length of ownership:3 months
I took the DNA test to find out something about my background. And I have not been given 1 ancestor. Shouldn't I have at least one? My first cousin and my niece have taken the test also. And you haven't connected me to them.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, September 20, 2017
Thank you for your feedback. If you are not seeing your relative in your DNA Relatives list, they likely aren't opted in to the DNA Relatives feature within their account. Keep in mind that DNA Relatives is an optional feature that we make available to members who have been genotyped by 23andMe. In order to view a match within DNA Relatives, both parties need to participate in this feature. Please ensure that your relative has selected to participate in DNA Relatives.
Written by a customer while visiting 23andme.com
Customer Rating
4
Great but slow
on September 16, 2017
Posted by: MsgValadez
from Moore, OK, United States
Length of ownership:3 months
I like 23Nme but getting results is slow. Also, I have bought a kit for my wife and daughter but having done so, shouldn't that be a reason to get a $20 card or discount?
Results are very interesting and I would recommend this company.
Results are very interesting and I would recommend this company.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Fascinating!
on September 17, 2017
Posted by: JGSC
from Seattle, Wa
Length of ownership:1 year or longer
Easy to do, fascinating results, fun to share with known family. We learned a few things we already knew and a few surprises.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Love learning about me and the DNA I carry
on September 17, 2017
Posted by: Snuffy
from Perrysburg, OH, United States
Length of ownership:6 months
love this what this product offers. The information is very interesting and this is something that I can share with my family.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Interestng
on September 17, 2017
Posted by: Lorie
from Chanhassen, MN, United States
Length of ownership:3 months
I am happy to learn a lot of interesting information!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
My 23 and Me tests
on September 17, 2017
Posted by: Bob991
Length of ownership:3 months
I find the test and reports are just what I was looking for, But to pay for the additional medical reports after answering 1300 questions was a bit much. If 23 and Me will be using my data for medical research (and all Data has a value) they should lower or give the second part (Medical reports) for free.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I found a sister!
on September 18, 2017
Posted by: Caramel
from Iowa, United States
Length of ownership:3 months
As an adoptee from China, I had so many unanswered questions about what makes me, me. I am so happy I joined 23andme, and I hope more adoptees choose to do so. I found a biological sister through 23andme! Now I have someone who shares physical features with me and who has my sneeze! I would love to locate more siblings!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Bevy
on September 21, 2017
Posted by: bevy
from Ohio, United States
Length of ownership:1 year or longer
Love viewing all my reports. Extremely interesting!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com