Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,675 Reviews)
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,934 out of
5,409)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Good results
on August 31, 2017
Posted by: Mm87
from Indiana, United States
Length of ownership:1 week
I was too happy to have found out what at least half of me was. I never knew till I took this test. I just wish I knew what the other half was composed of.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Updates
on August 31, 2017
Posted by: mr big
from NJ, United States
Length of ownership:1 year or longer
Going into my Email and seeing new updates every so often keeps me interested and doing more digging !
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Fast and good looking
on September 1, 2017
Posted by: Crosshair
from Slovakia
Length of ownership:3 months
really great company. I bought it and in a few weeks i had review of my ancestry. It is really helpful if you are curious about yourself.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Fun and very interesting test
on September 1, 2017
Posted by: Helcia 007
from Chicago suburbs
Length of ownership:1 year or longer
I have had my DNA tested by several companies but find 23andme the most detailed. It has been so interesting to learn more about my ethnicity and health. I have also found a 2nd and numerous 3rd cousins as well as more removed relatives. My second cousin has been able to fill in many of the blanks I had trying to build my family tree. She also emailed me a photo of my grandfather as a young teenager; I had only photos of him as an adult! New information is released yearly, so there is always more to learn!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
23andMe
on September 1, 2017
Posted by: notone
Length of ownership:3 months
Do not understand anything about this program. I paid my money and do not know what I am looking at.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, September 6, 2017
Thank you for your feedback. We have implemented an ongoing quality review process and are actively taking steps to make our products understandable to the widest possible audience while maintaining our scientific standards. In the meantime, we have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/hc/en-us/articles/115004659068-DNA-Relatives-The-Basics
You are welcome to contact our Customer Care Team with any questions here: http://23me.co/23andMeCC
You are welcome to contact our Customer Care Team with any questions here: http://23me.co/23andMeCC
Written by a customer while visiting 23andme.com
Customer Rating
3
Interesting
on September 1, 2017
Posted by: no freakin nickname
from Brooklyn, NY, United States
Length of ownership:1 month
Glad I signed up for 23 and me, Already found one second cousin and am looking for more.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Easy breezy process
on September 2, 2017
Posted by: KellyAus
from Canton, GA, United States
Length of ownership:6 months
I'm very happy that I completed a DNA test on me and my Daughter. I really wish the maternal/paternal was broken down into groups. I am pleased overall.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
family tree
on September 2, 2017
Posted by: wvsb
from New Jersey, United States
Length of ownership:1 year or longer
i had hope i could write my family tree abd find my grandmother on my father side family
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, September 6, 2017
Thank you for your feedback. One of the features included in our service is called DNA Relatives. DNA Relatives locates other 23andMe members that match your DNA. This feature estimates a predicted relationship and range using the length and number of segments and percent DNA shared. When two people share identical segments of DNA, this indicates that they share a recent common ancestor.
Using DNA Relatives, you can message your matches to learn more about your own family history.
Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe.
Using DNA Relatives, you can message your matches to learn more about your own family history.
Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe.
Written by a customer while visiting 23andme.com