Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Think carefully before splurging: it's not magic
on May 7, 2017
Posted by: Michael S
from Great Neck, NY, United States
Length of ownership:1 month
The ancestry didn't tell me anything I didn't already know and the health results were just the opposite of my experience. I would have done better giving the $199 to c harity.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 10, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 75+ reports on health, traits and ancestry instead of exclusively ancestry reports.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
If you have questions about specific reports, contact Customer Care by submitting a request here: http://23me.co/23andMeCC
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
If you have questions about specific reports, contact Customer Care by submitting a request here: http://23me.co/23andMeCC
Written by a customer while visiting 23andme.com
Customer Rating
4
Knowing my ancestry
on May 7, 2017
Posted by: Grammy 9
from Bishop, CA, United States
Length of ownership:3 months
My husband bought this for me because I have always wondered what my ancestors were/are. Since I am adopted I have not had any information about my biological family. This process has helped in that I know what "I am."
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Impressive
on May 7, 2017
Posted by: Nana15
from Florida, United States
Length of ownership:3 months
Found out so much through this site - well worth the $ and time
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Good for Europeans
on May 7, 2017
Posted by: 1234567890
Length of ownership:1 week
I and my partner are both from India. I always suspected that my partner had European genes in his profile because of his fair skin and some Chinese/se asian genes because of his and my m-in-law's eyes. Turns out he has both of them. So that was interesting. I was boring as expected. The reason I have given it 4 stars is because there could be life insurance implications if you are positive for Alzheimer's and other diseases . They should warn you of that before taking the test. Thankfully we were both negative for everything. Also they could have given us more info about our haplogroups to make it more interesting to Indians.. As it is we have to research the web
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Satisfied
on May 7, 2017
Posted by: Lamont45
from Egg Harbor Township, NJ, United States
Length of ownership:3 months
I was satisfied with the results however wish the process was not so long.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Love it!!
on May 7, 2017
Posted by: KandC
Length of ownership:1 month
loved 23 and me. Very easy process for buying it, it came in the mail quickly and once I sent it off I had my genetic info very fast. Love it!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
So glad I did this
on May 8, 2017
Posted by: Anita18
from Baton Rouge, LA, United States
Length of ownership:3 months
All my life I was curious about my ancestry as I come from a family melting pot. 23 and me gave me an amazing insight. Love it!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Fun experience with some surprises
on May 8, 2017
Posted by: Bell
from Mount Vernon, VA, United States
Length of ownership:1 month
I always wanted to investigate my heritage to see if what I was told over the years was true. While the bulk of what I knew turned out to be true, there were some ancestry lines that were surprising. Also the test for health variants in my genetics was informative and fortunately for me, reassuring, for me as well as my children.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com