Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,662 Reviews)
Open Ratings Snapshot
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product. 
(
3,926 out of 5,399
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
23andMe service just keeps on giving!
on February 19, 2018
Posted by: John D
from Mt. Pulaski, Logan County, Central Illinois
Length of ownership:1 year or longer
I enjoyed learning about my DNA and how it affects my health and actions. I do like the feed-back as I learn how DNA works. This was especially interesting as my two daughters and their mother also took the DNA health portion. There were traits and diseases inherited, such as Renaud's. I am pleased and look forward to new knowledge from my time answering your questions. My daughter and I share in our genealogy searches and databases and we have found many unknown second, third, fourth, and distant cousins. We have learned much about DNA and relationships.
Just so you know, I answered the sleep questions truthfully but I do have sleep apnea and have utilized a C-pap machine for over 10 years. Knowledge of this may affect that survey. The question of C-pap machine was not asked.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Very interesting
on February 19, 2018
Posted by: Flea
from KY, USA
Length of ownership:6 months
By answering so many questions I also learned a lot about myself. I had polio as a teenager and now have post-polio syndrome. It was difficult to answer some questions since mobility is an issue and polio was never mentioned.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Great product with some room for improvement
on February 21, 2018
Posted by: Bec642
from San Francisco, CA, USA
Length of ownership:3 months
Overall great product. I honestly don't regret choosing 23andme, and I have recommended it to my whole family. The interface is visually appealing and intuitive. The health information is insightful and unique to this product. I even enjoy the research question aspect of service.

The only thing I wish it did better was the family connection. When I find extended family members I want to be able to easily keep track of them, or even put them into a family tree. As far as I can tell, I can only do that with my parents, grandparent, and children. I anticipate that 23andme will eventually expand the family finding aspect of their service, and I hope it's soon. But otherwise, I love the product.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great for adopted kids!
on February 25, 2018
Posted by: DianaMichelle
from Coeur d'Alene, ID, USA
Length of ownership:3 months
I was adopted at birth in a closed adoption and my 23andme kit allowed me to meet my half sister. The insights into the ancestry is also really great if you do not know anything about your genes... It is a little vague, like you get results of 'British and Irish' and 'French and German', which, if you are trying to figure out PRECISELY where you are from you would need to do more digging. All in all the results were really insightful and the website is easy to use.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
I'm Contributing to Science!
on February 26, 2018
Posted by: William97
from Lafayette, LA, USA
Length of ownership:6 months
I am participating in a study that 23 and Me is running with depressed people, and as someone who is adopted and has limited information about my biological roots, i jumped at the chance to explore my ancestry while contributing to science. Additionally, I have developed a stronger interest in genetics! 23 and Me offers very professional, clean, and interesting services, and I am quite satisfied.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Fun!
on February 26, 2018
Posted by: jessica01
from Queens, NY, USA
Length of ownership:1 year or longer
I got my kit for Christmas and I absolutely love it! I love seeing the breakdown map of my genetic history! I also love participating in those surveys and getting the little insights!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Wonderful Genetic Information
on February 27, 2018
Posted by: foxsox
from La Crosse, WI, USA
Length of ownership:1 year or longer
23&me presents interesting genetic outcome information which enables a user to discuss with their physician or family members. They are progressive and innovative in the healthcare field which helps current and future generations.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Continual updates
on February 28, 2018
Posted by: mmnnkk bnbn
from new mwmw
Length of ownership:1 year or longer
I was quite surprised by the dedication 23nme has to those of us who have been tested. I enrolled with 23nme almost two years ago, and am still receiving research questions and updates to my health wellness tendencies. Very thorough company, very happy I decided to go with this firm rather the others out there.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
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