Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Fun experience
on April 20, 2017
Posted by: Freelancer
from California, United States
Length of ownership:1 month
Very fun experience , I will , recommend this to a family member or friend
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Too little too confusing too expensive
on April 20, 2017
Posted by: DianeD3
from Nashville, TN, United States
Length of ownership:1 month
Totally disappointed. Just a few pieces of information.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 26, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information. We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information. We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
5
Self-Discovery!
on April 20, 2017
Posted by: Keishi
from Kapolei, Hawaii
Length of ownership:3 months
My son bought 23andMe as a Christmas gift for his Mother - me! He knew I had been interested in the product after seeing it advertised on television. I was particularly excited to see how much native American ancestry I had since I had always been told that I was part Cherokee. To my surprise, I learned that only 0.1 % of my DNA can be attributed to that ethnicity! I am continuing to study the reports and am considering learning about the results for my health as well.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Good Promises
on April 20, 2017
Posted by: PookiePooh
from Bumble Bee, AZ, United States
Length of ownership:1 month
More real data for the $200 would be nice, About the ancestory so I'm Northern European not a very hard guess and not too exciting and and our the 65 triats are mostly novelty and trivial. Limited useful data in my case.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
More Polynesians Needed!
on April 20, 2017
Posted by: Lika
from Vacaville, CA, United States
Length of ownership:1 month
I'm okay about DNA info from 23andMe that's new to me, but your sampling of Polynesians (like 34 ppl?) diminished reading of my parents Polynesian lineage. Dad's half-Samoan, half-Irish/British; Mom's half-Samoan, half Filipina. Yet my SE Asian reading (64%?), was higher than it should be. I believe it's because of 23andMe's low Polynesian representation. You should have a bigger sampling of Polynesians (folks from Rapanui to Samoa to New Zealand). Thank you.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Horrible. Do not buy!!!
on April 20, 2017
Posted by: lostmap
from Haysville, KS, United States
Length of ownership:1 month
The information was very vague. What was presented in the result was given by questionnaire. I learned NOTHING new. Not worth the money spent.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 26, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
The data that we report is strictly genetic information regarding your genotype (e.g. the A’s, T’s, C’s, and G’s at particular locations in your genome), generated through processing of your saliva by 23andMe. Participation in surveys is completely voluntary. Choosing not to participate will not affect your genetic data.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
The data that we report is strictly genetic information regarding your genotype (e.g. the A’s, T’s, C’s, and G’s at particular locations in your genome), generated through processing of your saliva by 23andMe. Participation in surveys is completely voluntary. Choosing not to participate will not affect your genetic data.
Written by a customer while visiting 23andme.com
Customer Rating
5
Expect the unexpected
on April 20, 2017
Posted by: Labarbcj
from Nashville, TN
Length of ownership:1 month
Have learned things I never expected. Interesting and fun.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great and detailed information
on April 21, 2017
Posted by: Anonymous
from New York, NY, United States
Length of ownership:1 month
It's accurate and they breakdown your ancestry genealogy in an amazing way so you understand where your ancestors really come from. It's great and will recommend it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com