Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,679 Reviews)
Open Ratings Snapshot
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product. 
(
3,935 out of 5,412
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Great for Adoptees
on April 20, 2017
Posted by: Ayaqian
from Wisconsin, United States
Length of ownership:1 month
I was adopted at the age of 22 months. I have never been able to claim blood relatives before! This has been a great way for me to understand where I am from, as well as provide me some information about possible genes I may carry.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Easy to use
on April 20, 2017
Posted by: Gordo
from Waterford, WI, United States
Length of ownership:1 month
I bought this to assist in figuring out my family Ancestry. The process is very easy and the feedback tools are simple to read. I just ordered for my wife and we will follow up with our parents next!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Super Fast Results
on April 20, 2017
Posted by: Anonymous
from Waxhaw, NC, United States
Length of ownership:1 month
So happy with the speed and ease of my test that I just purchased another test for a family member!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Surprising and great features!!!
on April 20, 2017
Posted by: Ardith
from Mays Landing, New Jersey
Length of ownership:1 month
I have had other DNA testing done but 23andMe had the best results. The detail in the result package was amazing! I have spread the word amongst family and friends and several are interested in 23andMe. As soon as I told one of my cousins about the results, she ordered a kit immediately! We are both looking forward to seeing what her results will be!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Excellent to find your DNA
on April 20, 2017
Posted by: Ditto12
from Holyoke, MA, United States
Length of ownership:1 year or longer
My partner bought this for me, i've always wanted to know where my ancestry came from!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
could be better, but interesting for sure
on April 20, 2017
Posted by: DitaSB
from Santa Barbara, CA, United States
Length of ownership:1 month
For me, the results were rapid. The only information that wasn't clear was the aside that you will be exploring the X chromosome and add that information later. What? How effective is the DNA overall, how accurate is the information if X is not half of the equation?
Otherwise My husband returned his sample three weeks before I did and hasn't received his results within the agreed time.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
Do not take it too seriously
on April 20, 2017
Posted by: ML Rhonda
from Moses Lake, WA, United States
Length of ownership:3 months
A friend of mind gave this to me as a gift because I had been wanting to do it for some time. When I saw the questions being asked at the sign-up to send in sample, I answered the questions as "Unknown" or Don't know. Well, I do know, but I wanted to have the sample checked without bias. Well, my results came back so weird and off that you would think it was mixed up in the lab? As an example of one of the so "wrong" details, it said I would have curly hair and red! Well, I have very fine straight black hair? So, if you want to do it for fun, great but I wouldn't put much into it.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareApril 26, 2017
Thank you for your feedback. While there is a short ethnicity questionnaire that is associated with your profile information, these answers are not used to generate your ancestry results.

The data that we report is strictly genetic information regarding your genotype (e.g. the A’s, T’s, C’s, and G’s at particular locations in your genome), generated through processing of your saliva by 23andMe. Participation in surveys is completely voluntary. Choosing not to participate will not affect your genetic data.

The Trait reports provide your likelihood of having certain characteristics. You can learn how your DNA affects your hair color, taste preferences and more. While many traits are highly influenced by genetics, there are other non-genetic factors that affect the expression of certain traits.

To learn more about a trait, navigate to the result of interest and scroll to the About section. This section will tell you the description, biology, and non-genetic factors that are associated with the feature.
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
More depth w health issues
on April 20, 2017
Posted by: Steffi62
from Carson City NV
Length of ownership:1 month
I was expecting to find out more relevant health issues such as cancer, diabetes,
osteoporosis, womens health, mental illness
Written by a customer while visiting 23andme.com
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