Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
I am so glad i took the test!
on January 10, 2018
Posted by: Aptat2
from Buckeye, AZ, United States
Length of ownership:1 year or longer
I got this product for health reasons. It answered my question and more. I recommend it to everyone
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
My personal experience with 23andMe
on January 12, 2018
Posted by: Shirlgrl
from California, United States
Length of ownership:1 year or longer
I had my DNA done with you in 2013 and have been impressed with the the amount of research that you do starting with the updates on my site.the world of DNA has come a long way since 2013.I have discovered many family connections by the Sharing Connection.The one thing that I would like to see happen is that more members would at least respond to our queries.I understand that many are looking for information that they would like to keep private and I also believe that most of us would respect that request.I happened to be looking for information on my biological father and was able to make a very discreet contact with a member it is still a work in progress.I thank you for the updates that I receive on a regular basis,the Blogs and the opportunity to print out for my own use the Reports on the latest findings.Thank You.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Good breakdown of ethnicity estimates
on January 18, 2018
Posted by: StevieJoe
from Oklahoma
Length of ownership:1 year or longer
I've been on a couple of years and I have had poor response from my matches. I joined to try to find my mother's birth mother but it's been difficult because of the poor response from other members to my queries. I've had better responses from matches on ancestry and FTDNA; that's not your fault but the matches but if 23andme had been my first DNA study it would likely have been my last. I've tested at six different sites.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I love it!
on January 18, 2018
Posted by: MWultsch
from Greensburg, PA, United States
Length of ownership:1 year or longer
I bought this test for my immediate family and am slowly getting more and more of them tested as I can talk them into it and afford it. It is amazing to see how people are related and it is nice to be able to pass down genetic information about ancestors who are no longer with us to my kids and their kids so they can feel more connected to those who can before them. The health information is very neat and the traits are fun to look at and compare with real life.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great Experience
on January 23, 2018
Posted by: Justine
from Indiana
Length of ownership:3 months
I got this for myself to just see what I am made of. 23&Me changed my life. I found out who my father was and found FOUR siblings thanks to 23&me. I highly recommend everyone get your DNA test and then dig into your history!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Did Not Answer My Questions About My DNA Make Up
on January 27, 2018
Posted by: trixr4kz
from Fruitport Charter Township, MI, United States
Length of ownership:3 months
I like the carrier status reports of the test. The Traits Report were a hit and miss for me. For example one of my traits says "Likely no dimples", I have very pronounced dimples. Another "Likely light hair", before I turned grey I had very dark hair. As for the Ancestry Composition, I am VERY disappointed. It's not nearly detailed enough. I have always known I am European (99.9% according to this report). So to just tell me the regions (which are very broad) doesn't help me. For example, I am 25.7% French and German. So what percent is French and what percent is German? One of my Grandfathers came to the US from the Netherlands. So is that the Broadly Northwestern European (17.6%) part of my DNA? My other grandparents were Polish. I wanted to know what part I was Dutch vs Polish. This report did not do that.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 31, 2018
Thank you for your feedback. Trait reports can be a fun way to learn how your genetics influence such things as the color of your eyes, whether you’ve got dimples, and if you have a sweet tooth. But when designing these reports, we also wanted to illustrate that it’s not just your genetics that determines these traits, but other factors as well. What’s also useful about these reports is that they can tell you how similar or unique you are when compared to the rest of 23andMe’s customers.
The concept behind how we report the Trait results is fairly simple. Each report is based on specific genetic markers associated with that particular trait. Customers can read more about how we determine which markers to use in the Scientific Details tab on each report.
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in our Ancestry Composition Guide: https://www.23andme.com/ancestry-composition-guide/
The concept behind how we report the Trait results is fairly simple. Each report is based on specific genetic markers associated with that particular trait. Customers can read more about how we determine which markers to use in the Scientific Details tab on each report.
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in our Ancestry Composition Guide: https://www.23andme.com/ancestry-composition-guide/
Written by a customer while visiting 23andme.com
Customer Rating
3
Limited subscriber participation
on January 31, 2018
Posted by: Ziggy7
from east coast usa
Length of ownership:1 year or longer
I bought the product, partially, to make contact with related individuals. Unfortunately very, very, very few individuals respond to inquiries. Also it would be desirable to see when a person signed in last. There are some participants that never sign in. I miss the map with the geographic distribution of related individuals.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Interesting and informative
on February 15, 2018
Posted by: Psychespace
from Fernandina Beach, FL, USA
Length of ownership:6 months
Looking at my 23 & me DNA and Health results is both interesting and informative. I enjoy comparing results with family members and have connected with DNA relatives. I look forward to 23 & me having greater access to Native American DNA and medical studies like BRCA 2.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com