Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Overall Experience
on April 10, 2017
Posted by: Alex M
from New Jersey, United States
Length of ownership:3 months
Overall, I think the total experience provided by the 23andme service was great. There is a lot to learn and gain from using this. The process is easy to use and follow and they provide a lot of information to go along with it. I personally was a little let down by the results I received on my Ancestry breakdown. I didn't really get the results I necessarily was seeking or expected, but at the end of the day that could be more on me than the service itself. If you are seeking to learn more about yourself and your family, please give this a try!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
,
on April 10, 2017
Posted by: grunt 45
from sunshine state
Length of ownership:1 week
verrry interesting , excellent opened up other avenues to look in to.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Lots of fun!
on April 10, 2017
Posted by: CuriousMama
from Rochester, NY, United States
Length of ownership:3 months
It was fun to see the actual breakdown of true ancesty; rather than relying on information passed down from relative to relative...ending up mostly being false and fanciful.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Not specific enough
on April 10, 2017
Posted by: Raquel
from California, United States
Length of ownership:3 months
Was a little disappointed that the results weren't specific. It gave general regions instead of exact location
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 12, 2017
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
.
Written by a customer while visiting 23andme.com
Customer Rating
5
Very happy with this product
on April 10, 2017
Posted by: Anonymous
from Seattle, WA, United States
Length of ownership:1 week
Very happy with what I got got. Timely manner. Would highly recommend this to anyone
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Really very user friendly
on April 11, 2017
Posted by: Anonymous
from Las Vegas, NV, United States
Length of ownership:1 month
Very fast delivery, clear instruction, convenient return. The computer results provide a lot of features and is easy to navigate. Really a care free experience.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Impressive
on April 11, 2017
Posted by: JillyB
from Chesapeake, VA, United States
Length of ownership:3 months
I ordered this kit because I was adopted and didn't know some of my background. I found this very easy to use. I loved the updates from 23 and Me. When I got my results about 7 weeks later, I was excited. They break things down really well to help you understand the results.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I know now
on April 11, 2017
Posted by: Pocohontas
from Roanoke, VA, United States
Length of ownership:1 month
I didn't know anything about myself until 23andme Thank you again
I would recommend this to a friend!
Written by a customer while visiting 23andme.com