Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,679 Reviews)
Open Ratings Snapshot
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product. 
(
3,935 out of 5,412
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Enlightening!
on April 1, 2017
Posted by: Deb G
from Tonawanda, NY, United States
Length of ownership:6 months
This was probably the easiest process ever and the results were beneficial in determining where my ancestors originated. The DNA portion was comforting as there were no real issues identified.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Excellent
on April 1, 2017
Posted by: pegaso9co
from San Diego, CA, United States
Length of ownership:1 month
The whole process getting the kit sample and the internet interface I am very please and the information was very useful I highly recommend it
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
It has its plus, BUT!
on April 2, 2017
Posted by: Missing my matches
from Virginia
Length of ownership:6 months
I would have given this company a 5 star review; but I noticed that my shared matches started reducing, and kept reducing. I started with 1410 matches, and now I have 1247. That's NOT including the two emails that said I had 90 new matches, and the most recent saying, I have 32 new. I am searching for my bio-father, and this is not exceptable!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
23andMe
on April 2, 2017
Posted by: JackB
from Highland Beach, MD, United States
Length of ownership:3 months
The explainations and grafics are clear and easy to understand.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Eye opening
on April 2, 2017
Posted by: Autumn
from Louisville, KY, United States
Length of ownership:1 month
It was eye opening to what collective cultures made me who I am.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Average
on April 2, 2017
Posted by: RichL
from Vermont, United States
Length of ownership:1 month
If you're hoping to pin point where your family comes from this isn't the product for you. It's extremely broad with no specifics
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Surprise
on April 2, 2017
Posted by: Mackrocky365
from Springfield, MO, United States
Length of ownership:3 months
Always wanted to know our family history we had always been told we had alot of native american ancestry, was not the case 98% European .1% native american, it has been fun and other family members are going to do it also!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
ok matches but...
on April 2, 2017
Posted by: Tim_
from Tampa, FL, United States
Length of ownership:1 month
A lot of the info is wrong like hair type, ear lobe type, etc.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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