Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Good but expected more details
on March 27, 2017
Posted by: smbirder
from Buffalo, NY, United States
Length of ownership:1 week
Good but expected more details, thought their would be more details on dna
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Informative
on March 27, 2017
Posted by: Renee K
from Colfax, CA, United States
Length of ownership:3 months
I thoroughly enjoyed this entire experience, & have encouraged all my family to do it. I'm hoping my dad will do it too, as it would be extremely helpful in completing some info for me
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Hoped for more
on March 27, 2017
Posted by: snaveyrag
from Grand Rapids, Michigan
Length of ownership:3 months
My son gave this to me as a Christmas gift because he knows that I am very interested in tracing our family history. Unfortunately, the information provided thus far offers no insight into our ancestry.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Answers questions
on March 27, 2017
Posted by: gaitorgirl
from Pensacola, FL, United States
Length of ownership:3 months
My brother got me my kit about 2 months ago and I am so happy he did. We got the answers to a lot of questions that we have always wondered about. Thank you.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Unlock Your Life's Mysteries
on March 27, 2017
Posted by: Kenny
from New Brunswick, NJ, United States
Length of ownership:1 month
The information I got from this kit supprised my mom more than it did me. A great way to learn more about yourself.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Disappointed (Lacks cultural diversity)
on March 27, 2017
Posted by: Dpizzle35
from Los Angeles, CA, United States
Length of ownership:3 months
I am thoroughly disappointed and upset with this service. Most of the reports for health are useless and I am very disappointed about the lack of cultural proficiency. Most of what you have is geared towards people of European descent and the change you need to make is to tell customers that what you have to offer is euro-centric in nature. I am African American and I found the ancestry profile very vague. I was just given regional information only and nothing about what specific African country of origin that my ancestors came from.
I'm going to use Africanancestry.com Perhaps you might consider linking up with them. I'm also disappointed that there was no DNA analysis relevant to diseases that affect African Americans such as High Blood Pressure, heart disease and Lupus. There was one for sickle cell but that is good. I honestly can say that I won't be referring any of my friends or family to 23 and me until you become more multiculturally responsive and open to diversity.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Do we all come out of Africa?
on March 31, 2017
Posted by: LizzAnn
from Florida, United States
Length of ownership:1 month
I was expecting some percentage of African to be within my chromosomes and No there was not even a .0000%. The interesting factoid to find French so strongly represented as well as Jewish has me re-thinking my relatives.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
not that useful
on March 31, 2017
Posted by: not an animal
from Oakland CA
Length of ownership:3 months
I don't care what percentage Neanderthal I am and the rest of the info did not
enlighten me.
enlighten me.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 5, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports. In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com