Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Worth it!
on March 19, 2017
Posted by: gundersonmom
from Greater Boston area
Length of ownership:1 month
My husband and I both submitted samples and his results confirmed what he already knew about his heritage and mine revealed Some of what I knew but so much more. It can trace back 5 or more generations.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Excellent
on March 19, 2017
Posted by: Leanne
from Castro Valley, CA, United States
Length of ownership:1 month
This was easy to do, I liked the results I got. I was offered a 69.99 sale price for my daughter. This is much better than the other DNA tests.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Interesting experience
on March 20, 2017
Posted by: Ian B
from Ann Arbor, Michigan
Length of ownership:3 months
The learning experience was good. The quality of the report was quite poor and did not have the amount of analysis and depth of information that would've made this experience more interesting
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Excellent Service
on March 20, 2017
Posted by: Joe57
from San Antonio
Length of ownership:1 month
I'm glad I chose 23andMe. The information was eye opening and surprising. It was presented in a clear, logical and scientific manner. I was very pleased with the amount of information and the navigation of the system.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Interesting, but made less so by business model.
on March 20, 2017
Posted by: Anonymous
from Jacksonville, FL, United States
Length of ownership:3 months
My kit was a Christmas gift from a relative. It was interesting seeing the results once they came back, but the drive of the company to "upsell" me for information that might be useful left me feeling disappointed. The information provided by the kit test confirmed what I already knew from my family tree. Medical information would have been great, but not so much that I'm going to pay what 23 & Me is asking for it.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 22, 2017
Thank you for your feedback. 23andMe currently offers two services: Health + Ancestry, and Ancestry. If you are interested in receiving health-related reports, you are able to upgrade to our US Health + Ancestry Service from within your account online for $125.
You can compare our different service types here: https://www.23andme.com/compare-dna-tests
You can compare our different service types here: https://www.23andme.com/compare-dna-tests
Written by a customer while visiting 23andme.com
Customer Rating
5
Affordable and interesting
on March 20, 2017
Posted by: MLiu
from Cincinnati, OH, United States
Length of ownership:1 month
My husband and I both purchased an ancestry package and we really loved it. The price is a affordable and the results come in a timely manner.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Pleased, Surprised and Excited.
on March 20, 2017
Posted by: Linda BT
from Edmonds, WA, United States
Length of ownership:1 month
I was very impressed with the entire process. I like the interest shown by the company, the communications back and forth, the tutorials, questionnaires and attention to detail. Very well done!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
It's all about Me
on March 20, 2017
Posted by: Anonymous
from Flowery Branch, GA, United States
Length of ownership:3 months
I wanted to determine my origins and any unknown health issues for me and my family. 23 and Me put my mind at rest.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com