Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
No suprises, but not a lot of information
on March 13, 2017
Posted by: Kahu
from Hilo, Hawaii
Length of ownership:3 months
I know that there is a tremendous amount of information that can be gleaned from a DNA sample, but I was surprised about the very limited information provided by 23andMe. Simply a report of percentages of this and that. No information about timeframes except a disclaimer that Neanderthal percentage cannot be determined.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Recommendation
on March 13, 2017
Posted by: Debstra
from Roanoke, VA, United States
Length of ownership:1 month
This was given to me as a gift and I was very excited to get my results.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Interesting
on March 13, 2017
Posted by: Jgeer
from Kansas, United States
Length of ownership:3 months
Interesting to know my genetic makeup from my mother. However, I already knew most of it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
So interesting!!
on March 13, 2017
Posted by: Gramma k
from Fl
Length of ownership:3 months
My husband surprised me with this gift at Christmas. How wonderful to find out where my ancestors came from!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Not useful
on March 13, 2017
Posted by: bek1
from Frankfort, KY, United States
Length of ownership:1 month
A few of the findings were interesting, but too many worthless traits. Does anyone really care whether they are inclined to have dry or wet ear wax? I was hoping to find out many more SUBSTANTIAL things about my DNA and heritage. Most of this stuff is just not useful or interesting.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 17, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
We will continue to work with the FDA to seek additional clearances for our product. However we are not able to speculate about changes to reports, or what may be available in the future, given our dialogue with the FDA is ongoing.
We will continue to work with the FDA to seek additional clearances for our product. However we are not able to speculate about changes to reports, or what may be available in the future, given our dialogue with the FDA is ongoing.
Written by a customer while visiting 23andme.com
Customer Rating
5
helped a lot
on March 13, 2017
Posted by: barbx
from Challis, ID
Length of ownership:1 month
My family wanted me to do this and I am very pleased
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
easier to read
on March 13, 2017
Posted by: Anonymous
from west covina,ca
Length of ownership:1 month
I having trouble to understand and print out. Maybe if their was a chat room to help me understand what I read
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Let down
on March 13, 2017
Posted by: Douglas58
from Mishawaka, IN, United States
Length of ownership:1 month
Purchase this to go along with the family tree that we are doing little bit of a let-down being that we cannot print out what I need to print out from this it'd be nice if they added graphs
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com