Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,671 Reviews)
Rating breakdown 5,671 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
917
73%of customers recommend this product.
(
3,933 out of
5,406)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Not useful
on March 13, 2017
Posted by: bek1
from Frankfort, KY, United States
Length of ownership:1 month
A few of the findings were interesting, but too many worthless traits. Does anyone really care whether they are inclined to have dry or wet ear wax? I was hoping to find out many more SUBSTANTIAL things about my DNA and heritage. Most of this stuff is just not useful or interesting.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 17, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
We will continue to work with the FDA to seek additional clearances for our product. However we are not able to speculate about changes to reports, or what may be available in the future, given our dialogue with the FDA is ongoing.
We will continue to work with the FDA to seek additional clearances for our product. However we are not able to speculate about changes to reports, or what may be available in the future, given our dialogue with the FDA is ongoing.
Written by a customer while visiting 23andme.com
Customer Rating
5
helped a lot
on March 13, 2017
Posted by: barbx
from Challis, ID
Length of ownership:1 month
My family wanted me to do this and I am very pleased
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
easier to read
on March 13, 2017
Posted by: Anonymous
from west covina,ca
Length of ownership:1 month
I having trouble to understand and print out. Maybe if their was a chat room to help me understand what I read
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Let down
on March 13, 2017
Posted by: Douglas58
from Mishawaka, IN, United States
Length of ownership:1 month
Purchase this to go along with the family tree that we are doing little bit of a let-down being that we cannot print out what I need to print out from this it'd be nice if they added graphs
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Finest
on March 14, 2017
Posted by: Ronkl
from Cincinnati, OH, United States
Length of ownership:3 months
This was an excellent Christmas present from a daughter.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Told me what I already knew.
on March 14, 2017
Posted by: DaveP
from Boston, MA, United States
Length of ownership:3 months
I was hoping to get more detail about my ancestral origin.
Written by a customer while visiting 23andme.com
Customer Rating
4
So much great information
on March 14, 2017
Posted by: Go Go
from Santa Barbara, CA, United States
Length of ownership:1 month
I bought this from a friends recommendation. I have been extremely pleased that I did so and I am still going through the information. The follow up has been very well received
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Informative
on March 14, 2017
Posted by: Leda
from Richmond, KY, United States
Length of ownership:1 month
While I had a vague understanding of DNA I learned so much more. Everything was spot on to what I knew of my ancestry. I recommended to two of my friends. Would like it if it went back earlier than mid 17th century.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com