Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,679 Reviews)
Open Ratings Snapshot
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product. 
(
3,935 out of 5,412
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
New cousins!
on March 9, 2017
Posted by: LEMM
from Valley View, TX, United States
Length of ownership:3 months
I've been able to contact two (previously unknown) cousins and they have provided me with a lot of information about my family. It's been a lot of fun and we plan to get together soon for a family reunion!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
AWESOME
on March 9, 2017
Posted by: Davo12b
from Fort Dix, NJ, United States
Length of ownership:3 months
The product was easy to follow and the results were processed quickly. This product is awesome. Thanks again.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Very thorough.
on March 9, 2017
Posted by: GmaStacy
from Kanab, Ut.
Length of ownership:1 week
We have been waiting for the price to come down, and you cant beat the 23youandMe!
We were so surprised how in depth and complete the study was. With so many outside sources they brought in, made the survey complete. Thank you 23youandMe!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Fun and Informational.
on March 9, 2017
Posted by: VictoriaK
from Oregon
Length of ownership:1 month
I loved being part of the research and learning about the science behind different traits. I was able to track my DNA sample which was a good feature. The research questionnaires were fun.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
Lacking clarity
on March 9, 2017
Posted by: SuzyRoots
from Redding, CA, United States
Length of ownership:1 month
I had done test to compare with another one, and was disappointed in the broad range of unspecified percentages. It showed a .01% of an obscure region, yet had over 35% that was lumped into general European.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareMarch 9, 2017
Thank you for your feedback. If a piece of DNA is found all over Europe, but not outside Europe, Ancestry Composition will label that DNA “Broadly European." Pieces of DNA found in multiple widespread regions, such as Europe, the Near East, and Asia, will be labeled “Unassigned.”

The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.

You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Very thorough!
on March 9, 2017
Posted by: Linda 19220
from California
Length of ownership:1 month
Even though I was fairly certain about my ancestry, I am glad to see it researched and complete. The details are so interesting and it is a thorough investigation into my genetics. I really love this product.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great Company!
on March 9, 2017
Posted by: Bumblebee
from USA
Length of ownership:3 months
I was given this kit as a Christmas gift and I loved it! I was adopted, so this was very special to me finding out details about my genetic make up.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
easy to do
on March 9, 2017
Posted by: sassie1me
from TN, United States
Length of ownership:1 month
was excited to find out I did have .2% native indian in me but not sure how far back i would have to research to find which Indian. also the 99,7% European was point on as I had been told by my maternal grandmother, and also was my father's side too
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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