Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,671 Reviews)
Open Ratings Snapshot
Rating breakdown 5,671 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
917
73%of customers recommend this product. 
(
3,933 out of 5,406
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1 out of 5
1
I did not find this service useful.
on March 12, 2017
Posted by: Dog Lover 500
from Fort Collins, CO, United States
Length of ownership:3 months
I did not find this service useful. I received feedback about things that I already knew, such as "you are likely to have dark eyes." I did enjoy learning where my ancestors originated, but that was the only part of the service that was of any use to me.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareMarch 17, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.

You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Some good features
on March 12, 2017
Posted by: Jersey Shore girl
from New Jersey, United States
Length of ownership:1 month
Was curious about my ancestry and inherited medical risks. Cost is a bit pricey but info keeps being sent so I guess it's worth the cost,
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
good
on March 12, 2017
Posted by: dee43
from Burleson, TX
Length of ownership:1 month
After receiving this product a few months back, I was very anxious to get the
results and I was very happy when it came. It is thorough and contains much
information. It is interesting and informative.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Excellent knowledge for me and daughter
on March 12, 2017
Posted by: LindaSue
from Born in California, Live in MD
Length of ownership:1 month
I'm very happy with 23andme because it's very comprehensive. I already bought it for my husband, my daughter and her husband. He learned that although he thought it was 100% Italian, he found he has some middle eastern traces.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
No suprises, but not a lot of information
on March 13, 2017
Posted by: Kahu
from Hilo, Hawaii
Length of ownership:3 months
I know that there is a tremendous amount of information that can be gleaned from a DNA sample, but I was surprised about the very limited information provided by 23andMe. Simply a report of percentages of this and that. No information about timeframes except a disclaimer that Neanderthal percentage cannot be determined.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Recommendation
on March 13, 2017
Posted by: Debstra
from Roanoke, VA, United States
Length of ownership:1 month
This was given to me as a gift and I was very excited to get my results.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Interesting
on March 13, 2017
Posted by: Jgeer
from Kansas, United States
Length of ownership:3 months
Interesting to know my genetic makeup from my mother. However, I already knew most of it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
So interesting!!
on March 13, 2017
Posted by: Gramma k
from Fl
Length of ownership:3 months
My husband surprised me with this gift at Christmas. How wonderful to find out where my ancestors came from!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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