Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Not clear on results
on February 20, 2017
Posted by: MAGA
from New York, United States
Length of ownership:3 months
I thought the data would be easier to interpret. Not so much and then the results turn into an infomercial to buy more data.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 22, 2017
Thank you for your feedback. Each report includes a Scientific Details tab that includes more information for that report. We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
5
confirmation
on February 20, 2017
Posted by: Skelt
from Vermont, United States
Length of ownership:1 month
I have been working on my family tree for a couple of years now. The results I received from 23andMe aligned with what I've been able to uncover about my ancestry and confirmed what I was fairly certain was my ultimate heritage. It's been fun and thank you.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Amazing science!
on February 20, 2017
Posted by: Blondie46
from San Jose, CA, United States
Length of ownership:1 month
Started with this company first in late December. Got my results in about a month! Interesting finds about my ancestry & genetic health/traits. Lots to learn from this. You can download the raw data, too. Lots of details given. They'll ask questions to further understand you & your daily lives/habits for better research & insight relating to your genetics.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great for information
on February 20, 2017
Posted by: Susie2
from USA
Length of ownership:3 months
For those of us who were placed for adoption in a closed adoption your service is priceless.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
very thorough.
on February 20, 2017
Posted by: Shewolf
Length of ownership:1 month
More information than was expecting. So very interesting.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Underwhelming
on February 20, 2017
Posted by: danatoo
from Florida, United States
Length of ownership:3 months
The results for me weren't entirely accurate, and many were such broad generalizations as to be not much more than guesses. I was less than impressed, and would not recommend, especially due to the cost.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 22, 2017
Thank you for the feedback. Providing each and every one of our customers with accurate data is 23andMe's number one priority. We have several quality control steps during the processing and loading of your data and we are confident in the data that we returned to you.
You can contact Customer Care with any additional questions: https://customercare.23andme.com/hc/en-us/requests/new.
You can contact Customer Care with any additional questions: https://customercare.23andme.com/hc/en-us/requests/new.
Written by a customer while visiting 23andme.com
Customer Rating
5
Informative and fun
on February 20, 2017
Posted by: KevinM
from Augusta, GA
Length of ownership:3 months
I received the Kit from my wife as a Christmas gift and was a little hesitant to submit it. But, I went ahead and registered the Kit and was poking around the website and got hooked.
I submitted my sample and tracked it's progress on the website until my results were ready.
The reports were very informative and offered a lot of additional data about the results and some really interesting information on what it actually means.
I submitted my sample and tracked it's progress on the website until my results were ready.
The reports were very informative and offered a lot of additional data about the results and some really interesting information on what it actually means.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Such in depth information!
on February 20, 2017
Posted by: Pass the bangers
from Atlanta, GA, United States
Length of ownership:3 months
My daughters put a card in my Christmas stocking and I'm so happy they did!
This information was worth sharing with the whole family and we now know why we've always found the bagpipes so stirring!
This information was worth sharing with the whole family and we now know why we've always found the bagpipes so stirring!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com