Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,671 Reviews)
Rating breakdown 5,671 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
917
73%of customers recommend this product.
(
3,933 out of
5,406)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Happy I invested
on February 19, 2017
Posted by: Angela273
from Gadsden, AL, United States
Length of ownership:1 month
So so glad I invested in this testing. You can download to other sites that will give other reports
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Outcome different that what I expected.
on February 19, 2017
Posted by: Jack D
from Columbus, Ohio
Length of ownership:1 month
My children bought this for me for Christmas. I've always considered myself German-Irish. As it turns out my generic makeup is much more complex. Found out I have some Neanderthal, French, Italian and Jewish in my makeup.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Disappointing
on February 19, 2017
Posted by: Starsurely
from West palm beach , fl
Length of ownership:1 week
Disappointed at the amount of results & the usefulness of them
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 22, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
5
A revelation
on February 19, 2017
Posted by: gcort84
from Los Angeles, CA, United States
Length of ownership:3 months
My true ancestry has been a mystery and piecing together my heritage via assumptions from ancestors always felt like a game of telephone. Getting my results back and sharing with my family was a great thrill. I highly recommend 23 and me.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Not clear on results
on February 20, 2017
Posted by: MAGA
from New York, United States
Length of ownership:3 months
I thought the data would be easier to interpret. Not so much and then the results turn into an infomercial to buy more data.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 22, 2017
Thank you for your feedback. Each report includes a Scientific Details tab that includes more information for that report. We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
5
confirmation
on February 20, 2017
Posted by: Skelt
from Vermont, United States
Length of ownership:1 month
I have been working on my family tree for a couple of years now. The results I received from 23andMe aligned with what I've been able to uncover about my ancestry and confirmed what I was fairly certain was my ultimate heritage. It's been fun and thank you.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Amazing science!
on February 20, 2017
Posted by: Blondie46
from San Jose, CA, United States
Length of ownership:1 month
Started with this company first in late December. Got my results in about a month! Interesting finds about my ancestry & genetic health/traits. Lots to learn from this. You can download the raw data, too. Lots of details given. They'll ask questions to further understand you & your daily lives/habits for better research & insight relating to your genetics.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great for information
on February 20, 2017
Posted by: Susie2
from USA
Length of ownership:3 months
For those of us who were placed for adoption in a closed adoption your service is priceless.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com