Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,671 Reviews)
Open Ratings Snapshot
Rating breakdown 5,671 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
917
73%of customers recommend this product. 
(
3,933 out of 5,406
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Found my Biological Heritage
on February 14, 2017
Posted by: S1ick
from Las Vegas, NV, United States
Length of ownership:3 months
Being adopted and not knowing my biological family or history, I tried 23andMe DNA Testing. Not only did I find where I was from, but 23andMe identified several biological relatives. A 1st cousin was identified and this has now opened the possibility of me finding my biological parents and maybe siblings. I am so greatful!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
I'm learning a lot
on February 15, 2017
Posted by: Scafpro
from Seattle, WA, United States
Length of ownership:1 month
I bought this for my wife and I and I'm learning a lot about genetics. Im even find relatives
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Outstanding service!
on February 15, 2017
Posted by: Suemarie
from Lynchburg, VA
Length of ownership:3 months
I found the ancestry information to be fascinating and easy to understand. This is a wonderful company that is highly professional and excellent in communication. The feed-back is informative and well-documented.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Surprising and fascinating
on February 15, 2017
Posted by: Mattador77
from Dallas, TX, United States
Length of ownership:1 month
Very easy to use, and rather fast results considering the wealth of info contained in our reports. My wife and I didn't think we'd be surprised by the results, but we were. We're excited to participate in this research and it's been fascinating to learn about the methodology. Have recommended highly to friends and family.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
I've always wondered...
on February 15, 2017
Posted by: Elizabeth_1974
from Kansas City, MO, United States
Length of ownership:1 month
I've always wondered about my background. I'm adopted, and was told I was "Irish and German" but who knows? The results were really amazing, and I even found a second cousin in the process. We haven't linked up, but that might be a next step.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great gift
on February 15, 2017
Posted by: Karen1030
from New Jersey, United States
Length of ownership:3 months
I bought it for my parents, as I did one through another site. They matched up and was interesting to see.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
Organized process
on February 15, 2017
Posted by: donlpon
from New Jersey, United States
Length of ownership:3 months
Enjoyed doing research questions, company was very organized every step of the way, was disappointed that the 46% of my DNA that I was trying to find out about came back unanswered
I would recommend this to a friend!
Response from 23andme.comBy Customer CareFebruary 15, 2017
Thank you for your feedback. Our Ancestry Composition report will tell you what percent of your DNA comes from each of 31 populations worldwide. Ancestry Composition has the ability to assign pieces of your DNA at several geographic scales, according to where these pieces of DNA are found to be common throughout the world. Pieces of DNA found in multiple widespread regions, such as Europe, the Near East, and Asia, will be labeled “Unassigned.”

You can learn more about the science behind Ancestry Composition here: https://www.23andme.com/ancestry_composition_guide/
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Fast turnaround!
on February 15, 2017
Posted by: Verybeary
Length of ownership:1 month
Loved to learn about my genetic background. Test results came through in less than 4 weeks. Liked the features. Like the research questions.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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