Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Satisfied!
on February 12, 2017
Posted by: Freedom
from Kansas
Length of ownership:1 month
I liked the information that was derived from my answers to your many questions. I enjoyed finding out about my ancestry and my ancestors' health traits. It's a very in-depth report.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great Experience
on February 12, 2017
Posted by: Anonymous
from Santa Barbara, CA, United States
Length of ownership:1 month
My wife and I got the kit and have been so amazed to see all of the different nationalities that make up our profile! Awesome!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Useful knowledge.
on February 13, 2017
Posted by: zigblue
from Georgia, United States
Length of ownership:1 month
I bought this as a Christmas gift for myself. As an adoptee, I was fortunate to learn some of the background on my biological mother previously, but had no information on my biological father. 23and me.com helped fill in some of the gaps.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Was a gift
on February 13, 2017
Posted by: Paul BP
from Philadelphia, PA, United States
Length of ownership:3 months
It was a gift . Thought I would be able to find other relatives in Europe or in America but all I have is a graph .
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 15, 2017
Thank you for your feedback. DNA Relatives locates other 23andMe members that match your DNA and predicts a relationship using the number of segments and the percent DNA shared. When two people share identical segments of DNA, this indicates that they share a recent common ancestor. The DNA Relatives feature compares your results with all 23andMe members that have participated in our service worldwide.
Find DNA Relatives under the Tools tab in your account.
Find DNA Relatives under the Tools tab in your account.
Written by a customer while visiting 23andme.com
Customer Rating
5
great info
on February 13, 2017
Posted by: clane
from Gainesville, FL, United States
Length of ownership:1 week
I'm so glad my husband bought this for me! great stuff
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Report too difficult and segmented to understand
on February 13, 2017
Posted by: ginooza
from Boston, MA, United States
Length of ownership:3 months
Even though the report was promptly returned, the report is too fragmented and difficult to decipher. A summary sheet would be helpful instead of going to this and that report to find out what your results are
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 15, 2017
Thank you for your feedback. We have implemented an ongoing quality review process and are actively taking steps to make our products understandable to the widest possible audience while maintaining our scientific standards. In the meantime, we have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/hc/en-us
Written by a customer while visiting 23andme.com
Customer Rating
5
Ancestry Review
on February 13, 2017
Posted by: jr1945
Length of ownership:3 months
It was a very interesting experience. My family thought I am 100% British,but that turned out to not be the case. Even though in present times my family has always lived in the same area it was not so in the past.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
A little disappointing
on February 13, 2017
Posted by: Strelly
from Montana
Length of ownership:3 months
I just found myself a little disappointed with the vagueness of the results. I think its most likely the best they can do with the information but be prepared that it is not very specific.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 15, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com