Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Unaccurate
on February 1, 2017
Posted by: Sammy
from Huntington Beach, CA, United States
Length of ownership:1 month
It's not accurate and says that "it's not detected" on just about everything
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 1, 2017
Thank you for your feedback. Providing each and every one of our customers with accurate data is 23andMe's number one priority.
If you have received the result "Variants not Detected", that means that we determined you do not carry the variant or mutation included in the report. This does not indicate that your data was not analyzed for the variant, but that the variant was not found. Keep in mind that the test does not cover all variants that could cause a particular condition. For more information, please visit: https://www.23andme.com/carrierstatus-fda/
If you have any additional questions regarding your results, please contact Customer Care using this link:
http://23me.co/23andMeCC
If you have received the result "Variants not Detected", that means that we determined you do not carry the variant or mutation included in the report. This does not indicate that your data was not analyzed for the variant, but that the variant was not found. Keep in mind that the test does not cover all variants that could cause a particular condition. For more information, please visit: https://www.23andme.com/carrierstatus-fda/
If you have any additional questions regarding your results, please contact Customer Care using this link:
http://23me.co/23andMeCC
Written by a customer while visiting 23andme.com
Customer Rating
5
Fun experience
on February 2, 2017
Posted by: Mikeandjessica
from Michigan, United States
Length of ownership:3 months
It's fun to see the things that make you you. No more rumors of half this half that you get the real breakdown with lots of extra ingredients!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Easy to do - eye opening results
on February 2, 2017
Posted by: RyeGolf
from Rye, NY, United States
Length of ownership:1 month
Very easy to submit for analysis. Really cool and interesting results - eye opening even. Would highly recommend to anyone looking to find out more about their ancestry. Even if you think you know I bet there are a few surprise relatives. My wife and I did and are already recruiting more family members to built out our families tree understanding even more.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Such Amazing Ride
on February 4, 2017
Posted by: Sdewees
from Satellite Beach, FL, United States
Length of ownership:3 months
23andMe was given to me as a Christmas present from my daughter. Because I was raised in an orphanage, my history has many missing links. Irish and Indian was my perspective heritage, I was told. Not knowing what to believe, because past information, being wrong, It was important to know the truth. Having grand children, my daughter wanted to know for me, herself and my grandchildren, where we started in life. It was an wonderous journey, especially to find out I'm more British and Irish than anything. My ancestry, also shows an amazing past, for generations!
Thank you for the amazing ride!
Thank you for the amazing ride!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Wasted money
on February 11, 2017
Posted by: Pam R
from Longmont, CO, United States
Length of ownership:1 month
This was the biggest waste of $200 I have ever spent
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 15, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
Very interesting! Quick results and very informat!
on February 13, 2017
Posted by: Becky1987
from Amelia, Ohio
Length of ownership:1 month
I received this as a Christmas present. I always wanted to know if I was really Native American. I was told I was, but come to find out is that I have some Jewish and African American. So surprising and so interesting! The results were very informative!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
not real happy
on February 13, 2017
Posted by: himalot
from Cicero, NY, United States
Length of ownership:1 month
didn't llearn enough fo $100.00 and not willing to pay $125.00 more for any useful information
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 15, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
1
Don't waste your money
on February 13, 2017
Posted by: Sunlaker
from Calimesa, CA, United States
Length of ownership:1 week
Only told me I was British that was it I already knew that.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 15, 2017
Thank you for your feedback. 23andMe offers one of the most comprehensive analyses of your DNA ancestry. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your maternal and paternal lines and your neanderthal percentage.
Written by a customer while visiting 23andme.com