Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,675 Reviews)
Open Ratings Snapshot
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,934 out of 5,409
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1 out of 5
1
Very confusing
on November 20, 2016
Posted by: Barefoot1
from Buffalo, NY, United States
Length of ownership:1 month
Unable to figure out my findings - very confusing and not sure of what my healt and ancestry report means
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareNovember 23, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry. Our Help Center has several articles that can help you to understand your reports. Visit: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Would not recommend
on November 20, 2016
Posted by: Trudy
from Oregon, United States
Length of ownership:1 month
Not that much info. Hard to read and not interested in neandralols
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareNovember 23, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.

In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.

You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Very Thorough
on November 21, 2016
Posted by: Momof3
from Kansas City, MO, United States
Length of ownership:6 months
I am so glad that I did this. I did it because I have Lupus and this was a great resource for finding out not just about the genetic link to my disease but also got to see the genealogy part which was fascinating!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great features
on November 23, 2016
Posted by: Daniela
from California, United States
Length of ownership:1 month
I am so happy that I did that! Now I know a little bit more about my family!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Interesting information
on November 25, 2016
Posted by: Dutchman
from Chicago, IL, United States
Length of ownership:3 months
Gives you interesting ancestral information. The rest of the individualized data is too general to be of any use.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Makes me wonder
on November 26, 2016
Posted by: Anonymous
Length of ownership:1 month
Wish more information was released as far as family
Very generic
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Fascinating!
on November 26, 2016
Posted by: TommyJ
from Louisville, KY, United States
Length of ownership:3 months
Very enlightening, informative and fascinating! I was surprised by some of the information provided.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Not bad, chock full of information
on November 26, 2016
Posted by: dollsofvalley
from Hollywood, FL, United States
Length of ownership:1 week
So it's been about a couple weeks since I received my results and I am satisfied with both the health and ancestry aspect of the report. I hoped for a more in depth analysis because i simply wanted more for the buck, but they do test on over 50 genetic variants. Also they do provide you updates on genetic reports. I received new updated carrier status reports weeks later after receiving my initial results so that was a nice surprise. Overall i think it's worth the money, just hoped for a little more!
Written by a customer while visiting 23andme.com
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