Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Like the ancestry, but not so much medical
on November 15, 2016
Posted by: SHELL
from Prospect Hill, NC, United States
Length of ownership:1 month
I have always wanted to know about my past and what genes I carried. Once the results were posted I was so excited after waiting 6 weeks. Was happy with the anecessary, but the medical wasn't anything I was hoping for. They ask so many questions about smoking and cancer but nothing simular to that on the results. Was disappointed.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Wow!
on November 15, 2016
Posted by: Poetme
from Fort Myers, FL, United States
Length of ownership:1 month
If you've ever wondered "Where do I come from?" then this is the answer. I highly encourage you to try this!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Easy
on November 15, 2016
Posted by: rovknv
from Reno, NV, United States
Length of ownership:1 month
Submitting sample was quick & efficient. Reports were timely & beneficial. Found out about myself.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Learned a lot about myself
on November 15, 2016
Posted by: billi555
from West Sacramento, CA, United States
Length of ownership:3 months
Their questions are very in depth and probably due to this, I received a very detailed and informative reports. I am so happy I did this; learned I am more than the nationalities I was told.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Disappointed
on November 16, 2016
Posted by: Jersey11111
from Sanford, NC, United States
Length of ownership:1 month
Thought there would be more. My gosh, if I can't find out who I am from my own DNA then I guess I will wander the earth with no connection to anyone. Sad
Response from 23andme.comBy Customer Care, November 16, 2016
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time. Keep in mind that the knowledge of ancestral and health genetics is also continually evolving. The field is not static and new discoveries are being made every day. At 23andMe we strive to keep pace with new scientific discoveries and keep our customers up to date on new findings.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time. Keep in mind that the knowledge of ancestral and health genetics is also continually evolving. The field is not static and new discoveries are being made every day. At 23andMe we strive to keep pace with new scientific discoveries and keep our customers up to date on new findings.
Written by a customer while visiting 23andme.com
Customer Rating
5
Everyone should do this
on November 16, 2016
Posted by: LizH
from Reno, NV, United States
Length of ownership:1 month
This has been an interesting journey. So glad I did it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Dna
on November 16, 2016
Posted by: Fredi
from Johnstown, OH, United States
Length of ownership:1 month
Got results very quick. Now getting one for sister.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Informative
on November 16, 2016
Posted by: Mare654
from Murrieta, CA, United States
Length of ownership:1 month
Very difficult to read and understand the information without a medical background
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 23, 2016
Thank you for your feedback. We have implemented an ongoing quality review process and are actively taking steps to make our products understandable to the widest possible audience while maintaining our scientific standards. In the meantime, we have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/hc/en-us
Written by a customer while visiting 23andme.com