Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,675 Reviews)
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,934 out of
5,409)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Not as interesting as I'd thought
on November 14, 2016
Posted by: Tiger
Length of ownership:3 months
Many of the extras were wrong like if I prefer salty food over sweet. The areas of the world I come from were spot on but since I already knew that for the most part, I was hoping for some additional information. It's great that they test you for certain diseases though so that was a plus.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 16, 2016
Thank you for your feedback. The Trait reports provide your likelihood of having certain characteristics. You can learn how your DNA affects your hair color, taste preferences and more. While many traits are highly influenced by genetics, there are other non-genetic factors that affect the expression of certain traits.
To learn more about a trait, navigate to the result of interest and scroll to the About section. This section will tell you the description, biology, and non-genetic factors that are associated with the feature.
To learn more about a trait, navigate to the result of interest and scroll to the About section. This section will tell you the description, biology, and non-genetic factors that are associated with the feature.
Written by a customer while visiting 23andme.com
Customer Rating
2
overpriced
on November 14, 2016
Posted by: dcook
from cape Coral FL
Length of ownership:1 month
Don't waste your money on the health portion! The ancestry part is OK.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 16, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
Fascinating!
on November 14, 2016
Posted by: sam1121
from San Francisco, CA, United States
Length of ownership:1 week
So much fun to go through the information and compare notes with my family!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Like the ancestry, but not so much medical
on November 15, 2016
Posted by: SHELL
from Prospect Hill, NC, United States
Length of ownership:1 month
I have always wanted to know about my past and what genes I carried. Once the results were posted I was so excited after waiting 6 weeks. Was happy with the anecessary, but the medical wasn't anything I was hoping for. They ask so many questions about smoking and cancer but nothing simular to that on the results. Was disappointed.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Wow!
on November 15, 2016
Posted by: Poetme
from Fort Myers, FL, United States
Length of ownership:1 month
If you've ever wondered "Where do I come from?" then this is the answer. I highly encourage you to try this!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Easy
on November 15, 2016
Posted by: rovknv
from Reno, NV, United States
Length of ownership:1 month
Submitting sample was quick & efficient. Reports were timely & beneficial. Found out about myself.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Learned a lot about myself
on November 15, 2016
Posted by: billi555
from West Sacramento, CA, United States
Length of ownership:3 months
Their questions are very in depth and probably due to this, I received a very detailed and informative reports. I am so happy I did this; learned I am more than the nationalities I was told.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Disappointed
on November 16, 2016
Posted by: Jersey11111
from Sanford, NC, United States
Length of ownership:1 month
Thought there would be more. My gosh, if I can't find out who I am from my own DNA then I guess I will wander the earth with no connection to anyone. Sad
Response from 23andme.comBy Customer Care, November 16, 2016
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time. Keep in mind that the knowledge of ancestral and health genetics is also continually evolving. The field is not static and new discoveries are being made every day. At 23andMe we strive to keep pace with new scientific discoveries and keep our customers up to date on new findings.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time. Keep in mind that the knowledge of ancestral and health genetics is also continually evolving. The field is not static and new discoveries are being made every day. At 23andMe we strive to keep pace with new scientific discoveries and keep our customers up to date on new findings.
Written by a customer while visiting 23andme.com