Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Detailed reports, quick service!
on November 6, 2016
Posted by: JoeG91
from Syracuse, NY, United States
Length of ownership:1 month
I knew a little about my family history and as an archaeologist/historian I wanted to learn more about it. A friend suggested 23andme and I told my family about it to see if it was worth it. They practically threw money at me to get me to do it. The reports came back and we had a get together to reveal the results and we found out a little more than we expected. We had assumed I was 50/50 Irish Italian. Turns out it's actually Irish, italian, some Spanish, English and a tiny drop of Ashkenazi which was a cool little piece of information once I looked into it. Nobody had any idea about the other parts of us. The genetic testing is fascinating and I encourage everyone to do it. The only thing I was a little bummed about was the lack of details of some parts "broadly northwestern European" that was a large chunk of DNA that couldn't be specifically isolated. Hopefully one day I can pinpoint that to a specific area. Other than that, I love this. The Neanderthal Dna was really cool too!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Not Enough Information About Central Europeans
on November 6, 2016
Posted by: zosh
Length of ownership:1 month
Expected to be able to find my DNA roots in Central and Eastern Europe. Cannot locate anything I wish to know.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
KNOWLEDGE IS POWER
on November 6, 2016
Posted by: Twinsie16
from Los Angeles, CA, United States
Length of ownership:1 month
Unfortunately, my results didn't contain any of the surprise zingers that I was hoping for, like you see in the commercials, but it was definitely interesting to find out more specific details about my ancestry. I was also very interested in the traits and wellness reports. I'm a big believer in "knowledge is power" and these reports provided me with so much more info about myself. It's just so fascinating! I've been recommending it to everyone I know!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Fascinating reading
on November 6, 2016
Posted by: Fredrics1
from Princeton, NJ
Length of ownership:1 month
This is both fun and interesting to read. Shared it with family and it brought out lots of discussion. Is great to know ones background in this detail
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Worth the money
on November 6, 2016
Posted by: Moosefox7
from Orlando, FL, United States
Length of ownership:1 month
I am so glad that I did 23 and me. All these years I thought I was mostly German and then found out that I am mostly British and Irish. Also it was fun to discover that I had family from Italy and Spain. I never knew that !
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Almost there!
on November 8, 2016
Posted by: Frank4443
from Ridgefield, NJ, United States
Length of ownership:1 month
Great product and experience. Please expand the historical context to include known migrations and time lines, especially for trace amounts of DNA evidence. Can't wait for more feedback surveys.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Overblown promises and a report full of jjargon
on November 8, 2016
Posted by: Ken B
from Reno, NV
Length of ownership:1 month
It seems the report comes out of this air. Most of it seems theory. Hope about some follow up to straighten out the missed predictions.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 9, 2016
Thank you for your feedback. Most human traits are complex, meaning they are not determined by a single factor. Even when we find genetic factors that have a large effect on a trait, they still explain only a portion of it. This means that we can only determine the likelihood of having that trait. There is still the chance of not having that trait.
Many other factors influence traits, including your ancestry, other genes, and other non-genetic factors. That’s why we also include a section in each report that talks about some of these other factors. The results are based only on specific genetic factors that we know about now, but our predictions may get better as we learn more.
Read more at: http://blog.23andme.com/23andme-and-you/23andme-how-to/the-new-23andme-experience-a-look-at-our-trait-reports/#frRJgdOBi5DI64Ey.99
Many other factors influence traits, including your ancestry, other genes, and other non-genetic factors. That’s why we also include a section in each report that talks about some of these other factors. The results are based only on specific genetic factors that we know about now, but our predictions may get better as we learn more.
Read more at: http://blog.23andme.com/23andme-and-you/23andme-how-to/the-new-23andme-experience-a-look-at-our-trait-reports/#frRJgdOBi5DI64Ey.99
Written by a customer while visiting 23andme.com
Customer Rating
5
Adoptee answers
on November 8, 2016
Posted by: Cory
from Las Vegas, NV, United States
Length of ownership:1 month
I used the DNA search and was very pleased with the details, so important to an adoptee.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com