Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Simple, fast, and helpful.
on November 6, 2016
Posted by: Barncat
from New England
Length of ownership:1 month
The kit was arrived promptly and was very easy to use. Mailing it back was very easy. My results were returned two weeks before expected. I'm actively participating in research questions and feel I'm helping science move forward on the health front.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Not worth the money.
on November 6, 2016
Posted by: EAP13
from Connecticut, United States
Length of ownership:1 month
The site tells you things about yourself you prob already know. Nothing is going to be to exciting. Most disappointing was the health section. They check for all of these rare things most people aren't going to have anyway. If I could choose I would not do it again.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 9, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
We are working hard to meet your expectations on the types of reports we offer. In the future, we hope to offer reports about genetic risk for serious health conditions.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
We are working hard to meet your expectations on the types of reports we offer. In the future, we hope to offer reports about genetic risk for serious health conditions.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
Easy to submit!
on November 6, 2016
Posted by: Dellanne
from Birmingham, AL, United States
Length of ownership:1 month
I first heard about 23&me several years ago when I was a Future Problem Solver coach and the topic was genetics. 23& me was discussed as a reliable test method for DNA. This summer while working on my ancestry I found someone who wanted to see if we might be related. I, too, was curious about a connection to this same family. So I got online and pruchased my kit. Getting enough spit became funny but I succeeded. The turnaround was quicker than expected. My results were surprising. I am whiter than I thought but I can now report that I found possible connections to my African family members. Thanks, 23&me!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Surprised!
on November 6, 2016
Posted by: Mimi29
from New York, NY, United States
Length of ownership:3 months
After spending almost seven years researching my Ancestry family tree, I had more questions than when I first started. I decided that haven't my Ancestry DNA conducted, what answer most of my questions. To my surprise, it not only answered my questions, but also opened the door to new questions.
As a result, several of my family members will be having their Ancestry DNA tested.
As a result, several of my family members will be having their Ancestry DNA tested.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great features!
on November 6, 2016
Posted by: Pammmy
from Istland Falls, ME United States
Length of ownership:1 month
I found the information discovered from my DNA very interesting. Thank you very much!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Genetics failed
on November 6, 2016
Posted by: Shel65
from Vancouver, WA, United States
Length of ownership:3 months
Bought test for both ancestry interests and health. But genealogy was incorrect I share nothing with my grandmother who is from Germany. On both sides. I was informed I'm British? Health part was vague and completely useless. Waste of money.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 9, 2016
Thank you for your feedback. Our Ancestry Composition report tells you what percent of your DNA comes from each of 31 populations worldwide. The analysis includes DNA you received from all of your ancestors, on both sides of your family.
To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.
Some populations are inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart. In these cases, your expected ancestry may actually be included in the broadly assigned ancestry for that region.The Broadly Assigned label is assigned when a piece of DNA can be found with some frequency in multiple regions.
For more information about the science behind Ancestry Composition, visit: https://www.23andme.com/ancestry_composition_guide/
To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.
Some populations are inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart. In these cases, your expected ancestry may actually be included in the broadly assigned ancestry for that region.The Broadly Assigned label is assigned when a piece of DNA can be found with some frequency in multiple regions.
For more information about the science behind Ancestry Composition, visit: https://www.23andme.com/ancestry_composition_guide/
Written by a customer while visiting 23andme.com
Customer Rating
5
not forgotten
on November 6, 2016
Posted by: oofah
from New Jersey, United States
Length of ownership:3 months
The great thing about 23 and me is that they don,t just forget you after your results. The information still keeps coming. I love it
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Hard to understand
on November 6, 2016
Posted by: Lisa65
from Texas, United States
Length of ownership:1 month
Hard to understand how this is helpful. List 1500 random people. A pie chart which most people in the United States looks the same.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 9, 2016
Thank you for your feedback. To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Written by a customer while visiting 23andme.com