Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
ABSOLUTELY detailed! .. I am AMAZED
on November 8, 2024
Posted by: Vette
from Spotsylvania, VA
Length of ownership:3 months
I purchased this kit a bit over a month ago and I now know where I came from and to whom (what family) I belong to. It has been a wonderful educational experience. I am so glad I did it. I have zero regrets.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
confusing
on February 22, 2025
Posted by: Deby75
from Atlanga, GA
Length of ownership:3 months
I bought this test because my sister and brother did. the results are confusing. I see only a few DNA matches and theyre the same as my siblings and other close relatives.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Don’t buy it!!!
on October 10, 2025
Posted by: GB88
from Morgantown WV
Length of ownership:1 month
Only left 1 star because I can’t leave no stars!!!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Great service
on October 12, 2025
Posted by: Cool
from Wyoming
Length of ownership:1 year or longer
I bought this years ago and was just recently able to find it and submit my sample, so I’m happy with the results.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
health issues
on October 15, 2025
Posted by: Barbara or mrsbmw
from Dedham Massachusette
Length of ownership:1 year or longer
I joined about 6 years ago I would like more dna ancesters like brother or sister
Written by a customer while visiting 23andme.com
Customer Rating
1
not safe for personal info
on November 1, 2025
Posted by: c003
Length of ownership:1 year or longer
have not recently made a purchase-i have earl>er this year deleted my info and canceled due to the info from.many being hacked and company being sold -I will never trust another service like this again!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Real Family
on November 1, 2025
Posted by: KamiW
from San Diego
Length of ownership:1 year or longer
I bought this 2 Years ago & I am amazed at how much family I have that loves & adores me for the person I am today & not from my past.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Latest update was free & accurate
on November 4, 2025
Posted by: Gearhead
No recent purchases, but latest update is great & more accurate.
Written by a customer while visiting 23andme.com