Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,671 Reviews)
Rating breakdown 5,671 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
917
73%of customers recommend this product.
(
3,933 out of
5,406)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
confusing
on February 22, 2025
Posted by: Deby75
from Atlanga, GA
Length of ownership:3 months
I bought this test because my sister and brother did. the results are confusing. I see only a few DNA matches and theyre the same as my siblings and other close relatives.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Don’t buy it!!!
on October 10, 2025
Posted by: GB88
from Morgantown WV
Length of ownership:1 month
Only left 1 star because I can’t leave no stars!!!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Great service
on October 12, 2025
Posted by: Cool
from Wyoming
Length of ownership:1 year or longer
I bought this years ago and was just recently able to find it and submit my sample, so I’m happy with the results.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
health issues
on October 15, 2025
Posted by: Barbara or mrsbmw
from Dedham Massachusette
Length of ownership:1 year or longer
I joined about 6 years ago I would like more dna ancesters like brother or sister
Written by a customer while visiting 23andme.com
Customer Rating
5
Real Family
on November 1, 2025
Posted by: KamiW
from San Diego
Length of ownership:1 year or longer
I bought this 2 Years ago & I am amazed at how much family I have that loves & adores me for the person I am today & not from my past.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Latest update was free & accurate
on November 4, 2025
Posted by: Gearhead
No recent purchases, but latest update is great & more accurate.
Written by a customer while visiting 23andme.com
Customer Rating
5
Lupus and me
on November 4, 2016
Posted by: BJWC
from Ramseur, NC, United States
Length of ownership:1 month
I joined the Lupus research study appx 1-2 months ago. Interesting data!! No real surprises! Good info for family to have. Thanks to 23and Me!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Satisfied
on November 5, 2016
Posted by: Trout
from Rochester, NH, United States
Length of ownership:1 month
Very fast results very very interesting overall very satisfied!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com