Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,671 Reviews)
Rating breakdown 5,671 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
917
73%of customers recommend this product.
(
3,933 out of
5,406)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Disappointed
on July 11, 2024
Posted by: DeniseEleanor
from Pelham NH
Length of ownership:1 month
I think I expected to find relatives right away, but so far, no luck. It's not 23 and Me's fault, I'm just getting no replies.
Written by a customer while visiting 23andme.com
Customer Rating
1
Hard to understand
on July 12, 2024
Posted by: Dmac
from housgton Tx
Length of ownership:3 months
It very confusing , we dont understand how to keep going
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Not what I thought it would be
on July 23, 2024
Posted by: Megan23
from Illinois
Length of ownership:1 month
Expensive for what it gives you. I had assumed it would show close relatives it only shows 2nd cousins and so on. I was just disappointed I am not going to spend hundred of dollars again to find out first cousins or siblings. I thought that was included. Just make sure you do your research before purchasing so you know exactly what it is and isn't giving you.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Easy to do, not sure of the accuracy.
on July 24, 2024
Posted by: Tyler46714
from Bluffton Indiana
Length of ownership:1 month
I bought this knowing I have 2 half sisters. I know one did the 23andme, but it never showed. This was my way to finally connect with her, but it was all for not. She doesn't show up. Super disappointed with the experience.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Inaccurate
on August 3, 2024
Posted by: Indie
from West Virginia
Length of ownership:1 month
The genetic test said that my sister was only my half sister which was in accurate and now she feels like an orphan and she’s been lied to her whole life
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great experience
on August 13, 2024
Posted by: Timmay
from Derry, PA
Length of ownership:1 month
I bought this being curious as to me ancestry. Was not disappointed in the clarity of the results.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Help
on August 17, 2024
Posted by: Skip Kazas
from Santa Rosa, Calif
Length of ownership:1 month
I’ve been having trouble using 23andme and am going to give you a telephone call next week for help
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Family relations
on August 19, 2024
Posted by: Anonymous
from Chicago, Illinois. Previously Casa Grande, Az
Length of ownership:1 month
Several of my first cousins are listed as 2nd cousins. I know much about my family’s history. Can you shed some light on this
Written by a customer while visiting 23andme.com