Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Medical Info is Worthwhile
on February 7, 2017
Posted by: Lyonet
from Bridgeville, PA, United States
Length of ownership:1 month
My husband chose this product for us because he was interested in the medical information. It was worthwhile. I would have liked more ancestry information, and perhaps the state of the knowledge/techniques is not there yet. All expectations from the company and the product including the website was exactly as expected which was a good experience. The receipt of the product and results were received before expected. The networking was worthwhile.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Boomer-Trekkers
on February 12, 2017
Posted by: Samangan72
from Buffalo, NY, United States
Length of ownership:1 year or longer
23 and Me offers you an opportunity to look back through the pages of your personal history to confirm and discover a treasure trove of information about why you are who you are.
As we Boomer-Trekkers enter the part of our lives that corresponds with the exciting Third Period of a hockey game, the urgent Fourth Quarter of a playoff-bound football team or the seventh-inning stretch during a tight World Series game; it's nice to know that there is a product available that can offer you surprising, rewarding and life-affirming information about your personal origins and track your individual characteristics that came to you from around the globe and from centuries and even millennia ago.
Get 23 and Me and send it in right away! You'll get a warm confirmation of all of the things that you know about your recent ancestry you might even get a few surprises from antiquity.
As we Boomer-Trekkers enter the part of our lives that corresponds with the exciting Third Period of a hockey game, the urgent Fourth Quarter of a playoff-bound football team or the seventh-inning stretch during a tight World Series game; it's nice to know that there is a product available that can offer you surprising, rewarding and life-affirming information about your personal origins and track your individual characteristics that came to you from around the globe and from centuries and even millennia ago.
Get 23 and Me and send it in right away! You'll get a warm confirmation of all of the things that you know about your recent ancestry you might even get a few surprises from antiquity.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Surprising twists on top of what I knew!
on February 12, 2017
Posted by: KathrynT
from Lexington, SC, United States
Length of ownership:1 week
Thank you my sweet boyfriend for such a personal gift.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not worth the money
on February 12, 2017
Posted by: SJJJ
from Dallas, TX, United States
Length of ownership:3 months
Got this as a Christmas gift. Did give some ancestral information that I assume is accurate, but the physical traits info was way off.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 15, 2017
Thank you for your feedback. The Trait reports provide your likelihood of having certain characteristics. You can learn how your DNA affects your hair color, taste preferences and more.
While many traits are highly influenced by genetics, there are other non-genetic factors that affect the expression of certain traits.
To learn more about a trait, navigate to the result of interest and scroll to the About section. This section will tell you the description, biology, and non-genetic factors that are associated with the feature.
While many traits are highly influenced by genetics, there are other non-genetic factors that affect the expression of certain traits.
To learn more about a trait, navigate to the result of interest and scroll to the About section. This section will tell you the description, biology, and non-genetic factors that are associated with the feature.
Written by a customer while visiting 23andme.com
Customer Rating
2
Too small to read
on February 13, 2017
Posted by: Clrcookie
from Roselle, IL, United States
Length of ownership:3 months
Very disappointed. I expected a hard copy in the mail with tons of information about ME. Instead :-* received an email with mostly General information. I opened the document saved it to my computer then when I printed it, the font was so small I literally have to use a magnifying glass to read . I have tried so many ways to enlarge the print , but no go.
Waste of money.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 15, 2017
Thank you for your feedback. Our service is exclusively online. You'll receive your reports through a password-protected account at 23andme.com, and you'll have access to additional web-based tools and features.
As you know, you can now print optimized versions of all your 23andMe reports. In addition, we’ve added a summary of all your results to help you share your 23andMe experience with others. To print your individual reports, log into your account, and look for the green "Print" button in the top right corner of any report. To print the Report Summary, navigate to the "All Reports" page in your account and click the green "Report Summary" button in the top right corner of your list of reports.
In terms of the font size of the printed report, we are actively taking steps to improve usability and customer satisfaction.
As you know, you can now print optimized versions of all your 23andMe reports. In addition, we’ve added a summary of all your results to help you share your 23andMe experience with others. To print your individual reports, log into your account, and look for the green "Print" button in the top right corner of any report. To print the Report Summary, navigate to the "All Reports" page in your account and click the green "Report Summary" button in the top right corner of your list of reports.
In terms of the font size of the printed report, we are actively taking steps to improve usability and customer satisfaction.
Written by a customer while visiting 23andme.com
Customer Rating
3
So cool!!
on February 13, 2017
Posted by: Smcgee32713
from Mount Dora, FL, United States
Length of ownership:3 months
Love the ancestry reports! Could use some work on the other reports.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Okay...
on February 13, 2017
Posted by: Ymnunez
from Bronx, NY, United States
Length of ownership:1 month
I think the ancestry was accurate. I would need a second opinion to be certain. The other reports were very incorrect. I couldn't rely on the information
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great experience
on February 14, 2017
Posted by: divasing
from Woodstock, IL, United States
Length of ownership:1 month
It was wonderful. A lot I already knew but a few good surprises
I would recommend this to a friend!
Written by a customer while visiting 23andme.com