Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Save your money.
on January 10, 2017
Posted by: Someone
from South east USA
Length of ownership:1 month
I received this as a gift. The ancestry part is a little interesting. Do not do the upgraded genetic portion. Most of the genetic portion is physical features you already know about yourself
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 18, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can compare our different service types here: https://www.23andme.com/compare-dna-tests
You can compare our different service types here: https://www.23andme.com/compare-dna-tests
Written by a customer while visiting 23andme.com
Customer Rating
1
Basically useless.
on January 15, 2017
Posted by: nobody 2
from Orlando, FL, United States
Length of ownership:1 month
Does not break out Irish heritage from British heritage--important to both! Very little unknown information given. Chromosone/gene information is so detailes (12,000 pages) as to be useless.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 18, 2017
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
We provide the raw data information to customers who are interested in additional research, however this raw data is in an uninterpreted format. We are not able to provide interpretation beyond what is available within your 23andMe account tools and features.
*Keep in mind that the data from the 23andMe Browse Raw Data feature is suitable only for research, educational, and informational use and not for medical or other use. While 23andMe raw data has undergone a general quality review, only a subset of markers have been individually validated for accuracy.
We provide the raw data information to customers who are interested in additional research, however this raw data is in an uninterpreted format. We are not able to provide interpretation beyond what is available within your 23andMe account tools and features.
*Keep in mind that the data from the 23andMe Browse Raw Data feature is suitable only for research, educational, and informational use and not for medical or other use. While 23andMe raw data has undergone a general quality review, only a subset of markers have been individually validated for accuracy.
Written by a customer while visiting 23andme.com
Customer Rating
3
Real Simple
on January 17, 2017
Posted by: Anonymous
from Gainesville Georgia
Length of ownership:3 months
It was fun to do. Gives you a broad area of where you came from.
I just wish it was more in depth !!
I just wish it was more in depth !!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Fun and informative
on January 18, 2017
Posted by: jakepets
from Bay Area, California
Length of ownership:1 month
I checked out my DNA entirely to satisfy my curiosity ... and while there were no great surprises (my family tree goes back 13 generations in this country) I was able to dispel a myth that there was Native American blood on my mother's side! Overall, a fascinating complement to my sense of self and connection to my ancestors.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
DISAPPOINTED
on January 18, 2017
Posted by: 123HomeOnThe Range
from Hollywood, CA
Length of ownership:3 months
I was hoping for a more specific breakdown than just "You are 97% Eastern European." I also felt that their predictions such as whether your earlobes are attached or not or whether you are a light or heavy sleeper was really "padding" the information. One already knows these things about oneself --- you don't need to submit a saliva test to find out. I realize that this test has the potential to reveal fascinating information, and useful medical information (especially if you are planning on starting a family) but for me, it told me nothing I didn't already know. I thought it was overpriced for what I, personally, got in return and I was very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
It's ok. They ask a lot of questions for little in
on January 24, 2017
Posted by: Bigginindy
from Indianapolis, IN, United States
Length of ownership:3 months
Answered every questionnaire they sent out, there were more then a few, ano got vague info back. Then they asked me for more money to get more in depth info.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Disappointed
on January 24, 2017
Posted by: Dianaj
from Homosassa, FL, United States
Length of ownership:3 months
The results were too generalized. Very disappointed.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 25, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
4
Eye opening fun
on January 25, 2017
Posted by: Silky
from Narragansett, RI
Length of ownership:1 month
The most fun and discovery I've had in a long time.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com