Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Not what I had hoped for
on November 19, 2016
Posted by: Dissappointed
Length of ownership:1 month
If you are a female looking for paternal data you won't find it here unless yor father or brothers are alive.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 23, 2016
Thank you for your feedback. It is important to note that both women and men receive ancestry information based on DNA they inherit from both their father and mother. The majority of our features, including Ancestry Composition and DNA Relatives, analyze your autosomal DNA that you inherited in equal parts from both of your parents. Thus, your results from 23andMe will include your paternal ancestry as well as your maternal ancestry.
Written by a customer while visiting 23andme.com
Customer Rating
5
Surprising results
on November 25, 2016
Posted by: slk53
from Midw3est USA
Length of ownership:1 month
I grew up believing my maternal grandmother was half Blackfoot Native American. My test showed I'm less than 1% Native American. I'm disappointed about that. I'm also not as much German and Irish as thought. Interesting data. Thank you 23 and Me!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great first step!
on November 28, 2016
Posted by: Smck
from Oklahoma City, OK, United States
Length of ownership:1 month
Great starting point for anyone wanting to further investigate epigenetic polymorphisms that may be responsible for known and/or unknown diseases.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
10 Stars.....love it!!
on December 2, 2016
Posted by: Ida Marie
from Minnesota, United States
Length of ownership:1 month
Fantastic, I've learned so much since the results have arrived and I keep recommending your company to friends and relatives. We will try to get my 94 year Father to submit his saliva over the 10 of Dec, which is very important to me and my further research with the DNA.
My brother also will be doing it as well that same weekend. I look forward to meeting more family members that share the same DNA as I do.
My brother also will be doing it as well that same weekend. I look forward to meeting more family members that share the same DNA as I do.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Didn't learn much
on December 3, 2016
Posted by: jhon333
Length of ownership:3 months
For someone in a family of generally long lived and healthy individuals who sort of know where their people came from, not much additional info is derived.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 8, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
We are working hard to meet your expectations on the types of reports we offer. In the future, we hope to offer reports about genetic risk for serious health conditions.
We are working hard to meet your expectations on the types of reports we offer. In the future, we hope to offer reports about genetic risk for serious health conditions.
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of $
on December 4, 2016
Posted by: Anonymous
from NY, United States
Length of ownership:3 months
Told me nothing I didn't know from talking to my elderly Aunts.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 8, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
5
DNA results
on December 11, 2016
Posted by: Turtle1211
Length of ownership:1 month
I purchased only the genealogy portion of the DNA results. The information came back within 5 weeks time. I almost deleted it because the email came as a "donotreply" and there was no indication it was from 23 and Me. I thought it was a report of a recent medical test that I had done.
The results were about what I expected...except I thought I may have had some long-age mixed DNA from Asia or Africa. There was a lot of scientific explanation on the report which I appreciated, but more than I needed.
The results were about what I expected...except I thought I may have had some long-age mixed DNA from Asia or Africa. There was a lot of scientific explanation on the report which I appreciated, but more than I needed.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Easy to use and timely turn-around
on January 4, 2017
Posted by: BigAl
from Powell, OH, United States
Length of ownership:3 months
Very glad I finally did this search and have recommended it to others.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com