Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,671 Reviews)
Rating breakdown 5,671 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
917
73%of customers recommend this product.
(
3,933 out of
5,406)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Surprising twists on top of what I knew!
on February 12, 2017
Posted by: KathrynT
from Lexington, SC, United States
Length of ownership:1 week
Thank you my sweet boyfriend for such a personal gift.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not worth the money
on February 12, 2017
Posted by: SJJJ
from Dallas, TX, United States
Length of ownership:3 months
Got this as a Christmas gift. Did give some ancestral information that I assume is accurate, but the physical traits info was way off.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 15, 2017
Thank you for your feedback. The Trait reports provide your likelihood of having certain characteristics. You can learn how your DNA affects your hair color, taste preferences and more.
While many traits are highly influenced by genetics, there are other non-genetic factors that affect the expression of certain traits.
To learn more about a trait, navigate to the result of interest and scroll to the About section. This section will tell you the description, biology, and non-genetic factors that are associated with the feature.
While many traits are highly influenced by genetics, there are other non-genetic factors that affect the expression of certain traits.
To learn more about a trait, navigate to the result of interest and scroll to the About section. This section will tell you the description, biology, and non-genetic factors that are associated with the feature.
Written by a customer while visiting 23andme.com
Customer Rating
2
Too small to read
on February 13, 2017
Posted by: Clrcookie
from Roselle, IL, United States
Length of ownership:3 months
Very disappointed. I expected a hard copy in the mail with tons of information about ME. Instead :-* received an email with mostly General information. I opened the document saved it to my computer then when I printed it, the font was so small I literally have to use a magnifying glass to read . I have tried so many ways to enlarge the print , but no go.
Waste of money.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 15, 2017
Thank you for your feedback. Our service is exclusively online. You'll receive your reports through a password-protected account at 23andme.com, and you'll have access to additional web-based tools and features.
As you know, you can now print optimized versions of all your 23andMe reports. In addition, we’ve added a summary of all your results to help you share your 23andMe experience with others. To print your individual reports, log into your account, and look for the green "Print" button in the top right corner of any report. To print the Report Summary, navigate to the "All Reports" page in your account and click the green "Report Summary" button in the top right corner of your list of reports.
In terms of the font size of the printed report, we are actively taking steps to improve usability and customer satisfaction.
As you know, you can now print optimized versions of all your 23andMe reports. In addition, we’ve added a summary of all your results to help you share your 23andMe experience with others. To print your individual reports, log into your account, and look for the green "Print" button in the top right corner of any report. To print the Report Summary, navigate to the "All Reports" page in your account and click the green "Report Summary" button in the top right corner of your list of reports.
In terms of the font size of the printed report, we are actively taking steps to improve usability and customer satisfaction.
Written by a customer while visiting 23andme.com
Customer Rating
3
So cool!!
on February 13, 2017
Posted by: Smcgee32713
from Mount Dora, FL, United States
Length of ownership:3 months
Love the ancestry reports! Could use some work on the other reports.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Okay...
on February 13, 2017
Posted by: Ymnunez
from Bronx, NY, United States
Length of ownership:1 month
I think the ancestry was accurate. I would need a second opinion to be certain. The other reports were very incorrect. I couldn't rely on the information
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great experience
on February 14, 2017
Posted by: divasing
from Woodstock, IL, United States
Length of ownership:1 month
It was wonderful. A lot I already knew but a few good surprises
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Terrific breakdown of ancestors and insights
on February 17, 2017
Posted by: Donna107
from Eleva, WI, United States
Length of ownership:3 months
I received this as a Christmas gift from my husband and I am thrilled with everything I have discovered. So I bought one for my husband for his birthday.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Love 23andMe
on February 17, 2017
Posted by: Mrscfish
from Elizabeth, Colorado
Length of ownership:1 month
Absolutely LOVE all the educational information included with the report from 23andMe. Now I know my roots! My advice... Go for it! Knowledge is Power!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com