Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,671 Reviews)
Rating breakdown 5,671 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
917
73%of customers recommend this product.
(
3,933 out of
5,406)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Great first step!
on November 28, 2016
Posted by: Smck
from Oklahoma City, OK, United States
Length of ownership:1 month
Great starting point for anyone wanting to further investigate epigenetic polymorphisms that may be responsible for known and/or unknown diseases.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
10 Stars.....love it!!
on December 2, 2016
Posted by: Ida Marie
from Minnesota, United States
Length of ownership:1 month
Fantastic, I've learned so much since the results have arrived and I keep recommending your company to friends and relatives. We will try to get my 94 year Father to submit his saliva over the 10 of Dec, which is very important to me and my further research with the DNA.
My brother also will be doing it as well that same weekend. I look forward to meeting more family members that share the same DNA as I do.
My brother also will be doing it as well that same weekend. I look forward to meeting more family members that share the same DNA as I do.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Didn't learn much
on December 3, 2016
Posted by: jhon333
Length of ownership:3 months
For someone in a family of generally long lived and healthy individuals who sort of know where their people came from, not much additional info is derived.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 8, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
We are working hard to meet your expectations on the types of reports we offer. In the future, we hope to offer reports about genetic risk for serious health conditions.
We are working hard to meet your expectations on the types of reports we offer. In the future, we hope to offer reports about genetic risk for serious health conditions.
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of $
on December 4, 2016
Posted by: Anonymous
from NY, United States
Length of ownership:3 months
Told me nothing I didn't know from talking to my elderly Aunts.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 8, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
5
DNA results
on December 11, 2016
Posted by: Turtle1211
Length of ownership:1 month
I purchased only the genealogy portion of the DNA results. The information came back within 5 weeks time. I almost deleted it because the email came as a "donotreply" and there was no indication it was from 23 and Me. I thought it was a report of a recent medical test that I had done.
The results were about what I expected...except I thought I may have had some long-age mixed DNA from Asia or Africa. There was a lot of scientific explanation on the report which I appreciated, but more than I needed.
The results were about what I expected...except I thought I may have had some long-age mixed DNA from Asia or Africa. There was a lot of scientific explanation on the report which I appreciated, but more than I needed.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Easy to use and timely turn-around
on January 4, 2017
Posted by: BigAl
from Powell, OH, United States
Length of ownership:3 months
Very glad I finally did this search and have recommended it to others.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Save your money.
on January 10, 2017
Posted by: Someone
from South east USA
Length of ownership:1 month
I received this as a gift. The ancestry part is a little interesting. Do not do the upgraded genetic portion. Most of the genetic portion is physical features you already know about yourself
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 18, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can compare our different service types here: https://www.23andme.com/compare-dna-tests
You can compare our different service types here: https://www.23andme.com/compare-dna-tests
Written by a customer while visiting 23andme.com
Customer Rating
1
Basically useless.
on January 15, 2017
Posted by: nobody 2
from Orlando, FL, United States
Length of ownership:1 month
Does not break out Irish heritage from British heritage--important to both! Very little unknown information given. Chromosone/gene information is so detailes (12,000 pages) as to be useless.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 18, 2017
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
We provide the raw data information to customers who are interested in additional research, however this raw data is in an uninterpreted format. We are not able to provide interpretation beyond what is available within your 23andMe account tools and features.
*Keep in mind that the data from the 23andMe Browse Raw Data feature is suitable only for research, educational, and informational use and not for medical or other use. While 23andMe raw data has undergone a general quality review, only a subset of markers have been individually validated for accuracy.
We provide the raw data information to customers who are interested in additional research, however this raw data is in an uninterpreted format. We are not able to provide interpretation beyond what is available within your 23andMe account tools and features.
*Keep in mind that the data from the 23andMe Browse Raw Data feature is suitable only for research, educational, and informational use and not for medical or other use. While 23andMe raw data has undergone a general quality review, only a subset of markers have been individually validated for accuracy.
Written by a customer while visiting 23andme.com