Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,672 Reviews)
Rating breakdown 5,672 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Lots of reports and information.
on March 27, 2017
Posted by: Sokker17mom
from Raleigh, NC, United States
Length of ownership:3 months
It was fun seeing the results. Unfortunately, Scotland is lumped in with England so I didn't get that information. I was also really counting on getting a report with the likely hood of addiction tendencies to share with my son, especially regarding alcohol but there was nothing about that.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Knew all this before
on April 21, 2017
Posted by: NormaE
from Lantana, FL, United States
Length of ownership:1 month
I don't feel like I know anything new about myself or heritage
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Disappointed
on May 12, 2017
Posted by: JackF
Length of ownership:3 months
I had higher expectations of more meaningful health risk commentary. Instead there was too much material on 'fluff' such as 'Traits' - which were not accurate anyway.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 17, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
The Traits reports provide your likelihood of having certain characteristics. You can learn how your DNA affects your hair color, taste preferences and more.
While many traits are highly influenced by genetics, there are other non-genetic factors that affect the expression of certain traits.
To learn more about a trait, navigate to the result of interest and scroll to the About section. This section will tell you the description, biology, and non-genetic factors that are associated with the feature.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
The Traits reports provide your likelihood of having certain characteristics. You can learn how your DNA affects your hair color, taste preferences and more.
While many traits are highly influenced by genetics, there are other non-genetic factors that affect the expression of certain traits.
To learn more about a trait, navigate to the result of interest and scroll to the About section. This section will tell you the description, biology, and non-genetic factors that are associated with the feature.
Written by a customer while visiting 23andme.com
Customer Rating
3
DNA HEALTH RESULTS...
on May 13, 2017
Posted by: Gamz
from Connecticut
Length of ownership:1 month
The DNA Health etc. gave vague results and general information about health issues that any google search would provode.. Not worth the money.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
the ancestry and health research survey was excele
on May 22, 2017
Posted by: Anonymous
from Benson, MN, United States
Length of ownership:1 month
I BOUGHT 2 KITS ...ONE FOR MY MOTHER AND THE OTHER FOR MY FATHER. SOON WILL DO FOR MYSELPH INCLUDIING THE HEALTH INFO..........THATS THE REASON ARE IN MY ACCOUNT....SUGGESTION: DO MORE ACCESIBLE ECONOMICALLY TO O HEALTH INFO ALSO FOR PARENTS AND CHILD......
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
HATE the new format
on August 24, 2017
Posted by: CBNL
from Ohio, United States
Length of ownership:1 year or longer
You have pretty much removed everything that I enjoyed about 23 and me. Sad:(
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, August 30, 2017
Thank you for your feedback. We are continually working on improving the usability of our website and hope to return the functionality you are looking for in the future.
Written by a customer while visiting 23andme.com
Customer Rating
4
disappointed
on August 30, 2017
Posted by: AppleJack
from North Carolina, United States
Length of ownership:1 year or longer
I liked the original format of the website better. I am , however, happy to see the health reports.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Doesn't show the fathers side
on September 13, 2017
Posted by: Anonymous
Length of ownership:1 month
It was fun to see all my relatives but was disappointed to see that it was all from my moms side. I was looking for my biological father and this wasn't the place to go. That wasn't anywhere in sight when I purchased the kit. It says you can find him if you can have his full son do the DNA test. Well now how am I suppose to do that when I don't know the father? smh
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, September 13, 2017
Thank you for your feedback. It is important to note that both women and men receive ancestry information based on DNA they inherit from both their father and mother. The majority of our features, including Ancestry Composition and DNA Relatives, analyze your autosomal DNA that you inherited in equal parts from both of your parents. Thus, your results from 23andMe will include your paternal ancestry as well as your maternal ancestry.
Written by a customer while visiting 23andme.com