Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,676 Reviews)
Rating breakdown 5,676 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,934 out of
5,410)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Great health details & Neanderthal traits
on April 30, 2020
Posted by: Loke
from Illinois
Length of ownership:1 year or longer
The thoroughness of 23 and Me’s research is amazing! I love all the health details and the new Neanderthal trait information is fascinating!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Really cool
on August 17, 2024
Posted by: warren
Length of ownership:6 months
was a Gift, glad I did it, I am excited about my results
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Ancestry provides more accurate data
on September 11, 2025
Posted by: C8888
Length of ownership:1 month
Ancestry provides more accurate data, and most services are included with the basic kit. Here, they want you to pay for everything.The app is also much better
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great Features
on December 27, 2025
Posted by: Freddiesgirl
from North East MD
Length of ownership:1 year or longer
I want to upgrade my plan to include more DNA facts.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Getting to know yourself
on November 16, 2016
Posted by: RonB21
from Annapolis, MD, United States
Length of ownership:3 months
Anyone who was adopted, I would really suggests this. Most of us have no idea of health or ancestry. You may get a glemse of who you really are. As far as health I would personally prefer to know so that I will be able to plan for issues down the road.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Very informative. Some surprises.
on November 17, 2016
Posted by: BobM
Length of ownership:1 month
We initially had a problem printing our reports which was corrected by switching to Microsoft Edge browser from Internet Explorer.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
was not impressive
on November 19, 2016
Posted by: Anonymous
from San Diego, CA, United States
Length of ownership:3 months
For the amount of money and time I had to wait.. the turnout was not impressive with the ratios...statistics. ..not what I wanted
Response from 23andme.comBy Customer Care, November 23, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
3
Not many so far , we are only in for 90 Days
on November 24, 2016
Posted by: silverbet
from Illinois, United States
Length of ownership:3 months
We feel the need for more info on persons close to our Ancestry !!
Written by a customer while visiting 23andme.com