Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,676 Reviews)
Rating breakdown 5,676 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,934 out of
5,410)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Helpful, but not great
on April 6, 2018
Posted by: RDSans1
from Illinois, USA
Length of ownership:6 months
This product can be helpful. for certain, but it is limited
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Amazing!! So enlightening
on December 7, 2016
Posted by: Punk2
from Huntington Beach, CA, United States
Length of ownership:1 month
My family & friends really were surprised at the results, changed my life.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Bad experience!
on January 30, 2017
Posted by: sadlydisappointed
from Moline, IL, United States
Length of ownership:3 months
A good experience for me, but extremely poor for my husband, who could not log onto his account using our common email address.......
Frustrating.
Frustrating.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 1, 2017
Thank you for your feedback. Please feel free to contact Customer Care in this situation.
https://customercare.23andme.com/hc/en-us/requests/new
https://customercare.23andme.com/hc/en-us/requests/new
Written by a customer while visiting 23andme.com
Customer Rating
3
Mines wrong
on March 4, 2017
Posted by: Md49
from Fort Worth, TX, United States
Length of ownership:1 month
It appears that appears that a lot of time went into the report. From what I already knew of my ancestory as my grandparents were immigrants they didn't mention their nationality. Strange?
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 9, 2017
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Written by a customer while visiting 23andme.com
Customer Rating
5
Results
on April 22, 2017
Posted by: J123
from United States
Length of ownership:3 months
Excellent information given on ancestry and health.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great Analysis
on April 22, 2017
Posted by: Saneri
from Denver, CO
Length of ownership:1 month
I'm amazed by the process and very pleased with tt.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Time lines very interesting.
on April 26, 2017
Posted by: Lawman
from Purcellville, VA, United States
Length of ownership:1 month
I wanted to satisfy my curiosity. When I was a teen, I had a lot of psychic experiences. Grandmother could remove warts. How does this happen?
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Forget it
on May 1, 2017
Posted by: sottovoce
from Texas
Length of ownership:3 months
Absolutely not worth the money, information provided impossible to figure out.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 3, 2017
Thank you for your feedback. We have implemented an ongoing quality review process and are actively taking steps to make our products understandable to the widest possible audience while maintaining our scientific standards. In the meantime, we have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/hc/en-us
Written by a customer while visiting 23andme.com