Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,672 Reviews)
Rating breakdown 5,672 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Time lines very interesting.
on April 26, 2017
Posted by: Lawman
from Purcellville, VA, United States
Length of ownership:1 month
I wanted to satisfy my curiosity. When I was a teen, I had a lot of psychic experiences. Grandmother could remove warts. How does this happen?
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Forget it
on May 1, 2017
Posted by: sottovoce
from Texas
Length of ownership:3 months
Absolutely not worth the money, information provided impossible to figure out.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 3, 2017
Thank you for your feedback. We have implemented an ongoing quality review process and are actively taking steps to make our products understandable to the widest possible audience while maintaining our scientific standards. In the meantime, we have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/hc/en-us
Written by a customer while visiting 23andme.com
Customer Rating
5
More accurate than other DNA kit I got
on May 18, 2017
Posted by: Marisah
from Sun City West, AZ, United States
Length of ownership:3 months
I got a DNA kit from another company and the results, I think, were not accurate. They had me as all Northern European/English/Irish/ Finnish and then also Indigenous Amazonian! Just didn't seem right so I bought a 23andMe kit and from what my mother had told me I am sure the results are more accurate as far as the European percentages are concerned.. And there is no Indigenous Amazonian in me. And no Finnish. Which had been another puzzling result from the other kit. I think because a health overview can be included with 23andMe, they have to make sure that the DNA results are very accurate.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Health Information
on September 26, 2017
Posted by: RFBG1947
from Pleasant Valley, NY, United States
Length of ownership:1 month
I thought I would have received more health details and information about me by doing this DNA. Would like more detailed health information!
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, September 26, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
Keep in mind that each report includes a Scientific Details tab that includes more detailed information about what your results mean.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Keep in mind that each report includes a Scientific Details tab that includes more detailed information about what your results mean.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
5
23andme The Ultimate Investment I've Made & Love!
on October 8, 2017
Posted by: BethK
from East Elmhurst, New York
Length of ownership:3 months
I purchased my kit around the middle of July 2017 and received my 23andme Ancestry Composition on Sunday August 20, 2017! My investment in 23andme Ancestry & Health Reports were My Ultimate Most Valuable Investment I have ever made! My Health is My Wealth and 23andme opened my eyes! Genetic Health Risk Reports! My Research began with 23andme! I Am So Excited to have had Discovered such Exciting and Interesting Ancestry Composition Iberian 27.9 Percent this is Shocking! I knew I had Southern European and Spain but I never knew how much I had! I Am Very Excited to have contributed to Science & Research and will continue to do so! Thank You 23andme!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Questionaires
on April 4, 2018
Posted by: arzuelke
from United States
Length of ownership:1 year or longer
Try to ask about allergies. Some questions do not include a choice to mark for Allergy. In my case I have some issues caused by allergies not diseases. I have been having allergy shots for 16.5 years. Same with many relatives. Many in the past died from allergies.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
confused
on August 1, 2018
Posted by: DebM
from Example: New York, NY
Length of ownership:1 year or longer
How am I 100 % ME if the DNA does not add up. 99.7 plus .2 does not add up to 100%. I am no math wiz, however I can add this simple math. What is the problem?
Written by a customer while visiting 23andme.com
Customer Rating
5
Fascinating
on September 21, 2018
Posted by: Peaches407
Length of ownership:1 year or longer
Since my dad was an only child and my mom was born and raised in Germany I thought it would be difficult to find many relatives but much to my surprise there's a bunch!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com