Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,672 Reviews)
Open Ratings Snapshot
Rating breakdown 5,672 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
918
73%of customers recommend this product. 
(
3,933 out of 5,407
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Easy to Use
on September 7, 2017
Posted by: Reds
Length of ownership:6 months
I am so glad I joined 23&me. I've learned so much about myself. Try it, you will love it. Get it today!
Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
Finding my birth father.
on May 14, 2018
Posted by: Anonymous
from Wendell, Id
Length of ownership:1 month
I was really disappointed with 23 and me as I am looking for my birth father and they have given me no information on the paternal side, but I have enjoyed finding more information on my birth mother side, as well as getting my health history.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Very Thorough
on January 29, 2023
Posted by: Sassy K
from Macomb, Michigan
Length of ownership:3 months
The process of sending in your sample couldn't be easier. I was hoping for a printed report. That did not happen. However, I do like the surveys asking about habits and tendencies to see if others with the same genes match up.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Disappointed
on November 18, 2016
Posted by: Steveo43
from Mesa az
Length of ownership:1 month
Very disappointed didnt get what I was looking for
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareNovember 23, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.

In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.

You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Not easy to understand
on November 25, 2016
Posted by: Anonymous
from Valley Springs, CA, United States
Length of ownership:1 month
I bought 2 tests and I am not able to understand. I have suffered a brain injury & Stroke so Disabled people this is hard to take in for me?
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
OUTSTANDING !!!!!!!!!!!!!
on December 29, 2016
Posted by: Convoy Chaser
from Sparks, Nevada
Length of ownership:3 months
23andme is the BEST thing I've ever done in my life !!!!!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Not worth it!
on January 18, 2017
Posted by: Uncle Dewey
from Pennsylvania
Length of ownership:1 month
I did not learn anything new, interesting or useful about myself, my ancestors or my health.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareJanuary 18, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.

In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.

You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Not thalessemic
on February 2, 2017
Posted by: Not thalessemic
from Philadelphia, PA, United States
Length of ownership:1 month
I know my ancestary because none of my ancestor was a cheater but I paid 200 dollars for health report to show every one that I am light skinned and tall indian but I am neither thalessemic nor sickle celled but besides saying this my report says that I am not supposed to have dimple in my chin but infact I do have a dimple inmy chin.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
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