Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,676 Reviews)
Rating breakdown 5,676 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,934 out of
5,410)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Closest relatives
on June 23, 2023
Posted by: Anonymous
from Imdiana
Length of ownership:6 months
I bought this kit to see if I had any children I possibly didn't know about. And was disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great product
on December 19, 2018
Posted by: Alex11
from Minneapolis
Length of ownership:6 months
I found really interesting things about me and my relatives.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Interesting features
on July 30, 2023
Posted by: JOBY
Length of ownership:3 months
It was a birthday present from my son. I was so excited to receive it.
Written by a customer while visiting 23andme.com
Customer Rating
1
don't waste your money
on May 5, 2017
Posted by: bbmccorm
Length of ownership:3 months
this test is a waste of money. there is no helpful information. it is controlled by the FDA. it does not provide insight into your ancestry or genes that you can't figure out by simply looking in a mirror.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 10, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each report includes a Scientific Details tab that includes more detailed information about what your results mean.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each report includes a Scientific Details tab that includes more detailed information about what your results mean.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
5
Comparisons
on February 1, 2019
Posted by: lainebrain
from NC
Length of ownership:1 year or longer
23andme has been fun and educational to belong to and enlightening about the genealogy and health of my brother, my husband and me.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Help one who is adopted to find bio family
on March 20, 2018
Posted by: Patti54
from Warren, OH, USA
Length of ownership:1 year or longer
I was adopted at age 3days in 1954. With dna testing in 2013 I found information about my biological family. I have two brothers now. Life is great!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Mother's Day
on February 10, 2018
Posted by: KES60
from Oriental, NC, USA
Length of ownership:1 year or longer
I got my 23 & me as a mother's day present a few years ago. Then I found out I could've gotten the test for free as I have Parkinson's Disease. Ha! Overall I have enjoyed the results. The only complaint I have is that fellow folks on the list do not respond to contacts.
I would recommend this to a friend!
Response from 23andme.comBy Customer Care, February 14, 2018
Thank you for your feedback. We are unable to determine if or when other 23andMe customers will respond to your sharing invitations or messages. We leave the option of responding to DNA Relatives introductions solely to the customer.
Written by a customer while visiting 23andme.com
Customer Rating
4
Results
on December 2, 2018
Posted by: mrodrigue983
from Crompond, NY
Length of ownership:3 months
There wasn't too much of the unexpected in there. Only some of it was in there.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com