Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,672 Reviews)
Rating breakdown 5,672 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
not even close
on November 12, 2016
Posted by: animule30
from omak, wa
Length of ownership:1 month
I am 1/3 native American and your report said I wasn't any
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 16, 2016
Having Native American DNA is different from having Native American ancestry. We understand that the distinction between ancestry and DNA can cause confusion.
Your results from 23andMe can only show you what can be seen in your DNA. Native American DNA is often lost with time and with every generation and may not be revealed in testing such as ours. For example, it only takes a couple of generations from a full-blooded Native American to lose all trace of Native American DNA.
This does not mean that you do not have Native American ancestry or that your family heritage as passed down through the generations is incorrect.
Your results from 23andMe can only show you what can be seen in your DNA. Native American DNA is often lost with time and with every generation and may not be revealed in testing such as ours. For example, it only takes a couple of generations from a full-blooded Native American to lose all trace of Native American DNA.
This does not mean that you do not have Native American ancestry or that your family heritage as passed down through the generations is incorrect.
Written by a customer while visiting 23andme.com
Customer Rating
3
I guess it's okay
on March 3, 2017
Posted by: Louie Louie
from Palmdale, California, United States
Length of ownership:3 months
I don't recommend this program if you don't have a printer or you don't have a connection to the internet if you are like me in your nineties and you don't use computers then this is not a product for you as they will not send out a printout of your results you must look it up online no
Written by a customer while visiting 23andme.com
Customer Rating
3
Closest relatives
on June 23, 2023
Posted by: Anonymous
from Imdiana
Length of ownership:6 months
I bought this kit to see if I had any children I possibly didn't know about. And was disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great product
on December 19, 2018
Posted by: Alex11
from Minneapolis
Length of ownership:6 months
I found really interesting things about me and my relatives.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Interesting features
on July 30, 2023
Posted by: JOBY
Length of ownership:3 months
It was a birthday present from my son. I was so excited to receive it.
Written by a customer while visiting 23andme.com
Customer Rating
1
don't waste your money
on May 5, 2017
Posted by: bbmccorm
Length of ownership:3 months
this test is a waste of money. there is no helpful information. it is controlled by the FDA. it does not provide insight into your ancestry or genes that you can't figure out by simply looking in a mirror.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 10, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each report includes a Scientific Details tab that includes more detailed information about what your results mean.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each report includes a Scientific Details tab that includes more detailed information about what your results mean.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
5
Comparisons
on February 1, 2019
Posted by: lainebrain
from NC
Length of ownership:1 year or longer
23andme has been fun and educational to belong to and enlightening about the genealogy and health of my brother, my husband and me.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Help one who is adopted to find bio family
on March 20, 2018
Posted by: Patti54
from Warren, OH, USA
Length of ownership:1 year or longer
I was adopted at age 3days in 1954. With dna testing in 2013 I found information about my biological family. I have two brothers now. Life is great!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com