Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Embarrassed
on October 14, 2017
Posted by: Anonymous
from Las Vegas, NV, United States
Length of ownership:6 months
Embarrassed that I had recommended product to 1st cousin. Proof that her mother and mine are biological sisters with same parents yet she doesn't show being a relative. Seriously?
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, October 18, 2017
Thank you for your feedback. There are several reasons why an individual wouldn't appear in your DNA Relatives list:
- He or she does not yet have results
- He or she is not opted in to the DNA Relatives feature
- There was no genetic relationship found
Please confirm with this individual that he or she has received complete results including DNA Relatives, and that he or she has opted in to this feature.
For information regarding DNA Relatives, please visit the following article: customercare.23andme.com/hc/articles/212170838
- He or she does not yet have results
- He or she is not opted in to the DNA Relatives feature
- There was no genetic relationship found
Please confirm with this individual that he or she has received complete results including DNA Relatives, and that he or she has opted in to this feature.
For information regarding DNA Relatives, please visit the following article: customercare.23andme.com/hc/articles/212170838
Written by a customer while visiting 23andme.com
Customer Rating
3
Interesting
on April 16, 2018
Posted by: Rockets81
from Sydney NSW, Australia
Length of ownership:1 year or longer
I found it interesting. However most of the traits that it said were most likely were the complete opposite.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Still too US Centric
on August 30, 2018
Posted by: DPL1
from Sydney Australia
Length of ownership:3 months
Many of the questions in the examples use US centric based examples. You REALLY need to be international. The rest of the world does NOT use imperial measures and have no idea what a Mile or Degrees in F are??? Many drugs are referred to as the US specific name rather than a generic drug name and some herbs and vegetables also use US specific names and we don't know what they are!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Easy to use
on January 22, 2020
Posted by: Jordan
from UT
Length of ownership:3 months
This was great product. I got I for Christmas and I was supposed on how easy it was to use. You just follow the step by step instructions and mail the kit to 23 and me. They would even send updates on the process so your not guessing when you results would come back.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great Tool
on April 28, 2020
Posted by: Rev Singleton
from Wilmington DE
Length of ownership:1 year or longer
23 % Me has been an invaluable tool during my research and understand physical and medical attributes although it would be improved by more focus on variants found in or related to a wider ethnic diaspora of Africa such as causes cancer and/or other inherited defects
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Thorough and thought provoking articles!
on August 1, 2020
Posted by: Jiyo
from Milwaukee, WI
Length of ownership:1 month
A Father's Day gift from my son. Even though it confirmed what I already knew, there were intriguing links to other ethnicities and cultures I was unaware of, prompting me to order kits for my wife and sister (with their consent)!
A fascinating adventure into the past!
A fascinating adventure into the past!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Very interesting
on August 22, 2024
Posted by: Lola Bear
from Enid Oklahoma
Length of ownership:3 months
My grandson bought mine he wanted to compare mine to his.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Great but
on November 9, 2024
Posted by: Noheaj
from Hawaii
Length of ownership:1 month
It was fun to find out what was in my blood from the percentage. But I do wish they could single out the different types of Polynesian blood and not just have it all under Austronesian
I would recommend this to a friend!
Written by a customer while visiting 23andme.com