Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,672 Reviews)
Rating breakdown 5,672 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Examin your Ancestors
on April 15, 2023
Posted by: Gram47
from Danbury, CT
Length of ownership:1 month
My oldest daughter bought this for me and a month ago and her and her sister both had done the test already so she treated me to a test, and I found interesting information about my ancestors which is interesting
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Let down
on July 27, 2024
Posted by: Palehorse13
from Bowling Green ky
Length of ownership:3 months
Thought it would tell me more about my physical build and appearance.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Lame
on September 26, 2025
Posted by: 23 and me long time user
from Colorado
Length of ownership:1 year or longer
I paid another 80 bucks, and now all I do is get spammed for the premium service. I see no benefit in spending the extra money.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Even better than I expected
on March 28, 2019
Posted by: PinkAmy
from Conshohocken, PA
Length of ownership:3 months
I purchased the ancestry + health in December. While the DNA wasn’t as specific as I had hoped, the health portion exceeded my expectations. 23andMe is constantly updating with new health info and surveys so that I can participate in research.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
ok
on April 25, 2025
Posted by: blair
from california
Length of ownership:1 month
I wanted but didn't get any info on Neanderthal ancestry
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
As the Story Goes..
on November 25, 2018
Posted by: jaybird
from Wisconsin
Length of ownership:1 year or longer
As a Student of History, 23 and Me have filled a niche like no other. Research continues as we all know ....We are merely dust in the wind of the Universe.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Surprizing information
on April 24, 2017
Posted by: iemtoo
from Myrtle Beach, SC, United States
Length of ownership:1 month
I knew of some of the ancestry but I was more surprized by what wasn't there considering what I had been told growing up. My niece is going to do hers because she wants to see what her father's side show.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Ugh
on May 1, 2017
Posted by: No Way Jose
from Fort Lauderdale, FL, United States
Length of ownership:1 month
Honestly
I won't do anymore business with you
in light of the fact that is when I received
my results from you,
It wasn't a hardcopy but a digital format
Only!
No Thanks!
I don't care for you at all.
I won't do anymore business with you
in light of the fact that is when I received
my results from you,
It wasn't a hardcopy but a digital format
Only!
No Thanks!
I don't care for you at all.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 3, 2017
Thank you for the feedback regarding your 23andMe results. The information available to you from 23andMe is presented only in the context of our web-based tools and features. 23andMe is exclusively an online service, and we do not provide a printed or printable report via mail or email.
Log into your account at https://www.23andme.com/user/signin/ with your account email address and your password to access and explore the information.
Log into your account at https://www.23andme.com/user/signin/ with your account email address and your password to access and explore the information.
Written by a customer while visiting 23andme.com