Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,676 Reviews)
Rating breakdown 5,676 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,934 out of
5,410)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Great Product
on May 20, 2020
Posted by: Joseph06
from Erlanger, Kentucky
Length of ownership:1 year or longer
I received this as a gift for Christmas. The health and ancestry features were mostly correct to an extent where it had certain locations where they had assumed where my ancestors had lived and they were spot on. I’d really like if they could include more details on the dna groups they say your related to so you can immerse yourself in the history. The traits and features were most of the time right. I’d definitely say this is a product I recommend and I hope they can improve their technologies.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Results are suspect
on November 19, 2016
Posted by: Montana Bob
from Montana, United States
Length of ownership:1 month
I was purposely vague with my survey answers to test validity. My results stated I have .1% Native American, red or fair hair that was curly/wavy and I have fair skin. My grandfather on my dads sude and my grandmother on my moms side both come from Native American heritage. My hair is dark brown straight and I'm darker complexion than average.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of money
on November 19, 2016
Posted by: OO18OTRD
from Miami, FL, United States
Length of ownership:1 month
Telling me about people 500 yrs before boats and planes is not what I was looking for.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 23, 2016
Thank you for your feedback.
23andMe offers one of the most comprehensive analyses of your DNA ancestry. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your haplogroups and your neanderthal percentage.
https://customercare.23andme.com/hc/en-us/categories/201645477-Reports
23andMe offers one of the most comprehensive analyses of your DNA ancestry. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your haplogroups and your neanderthal percentage.
https://customercare.23andme.com/hc/en-us/categories/201645477-Reports
Written by a customer while visiting 23andme.com
Customer Rating
4
Mixed Feelings
on November 23, 2016
Posted by: Kina13
from Carbondale, IL, United States
Length of ownership:1 month
I would definitely recommend spending $100 for your ancestry. It's pretty interesting stuff. But the extra $100 for the other stuff is pretty much a waste of money unless you have some sort of medical background.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Awesome information
on November 27, 2016
Posted by: Mike L
from Reno, NV
Length of ownership:1 month
I told my daughter and son-in-law to get it so that my Granddaughter will know about her parents and heritage as well as her health
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Unable to print results.
on November 28, 2016
Posted by: Lou1
from Oregon, United States
Length of ownership:1 month
Unable to print results. Results not printable at all.
Response from 23andme.comBy Customer Care, November 30, 2016
Thank you for your feedback. You can now print optimized versions of all your 23andMe reports. In addition, we’ve added a summary of all your results to help you share your 23andMe experience with others. To print your individual reports, log into your account, and look for the green "Print" button in the top right corner of any report. To print the Report Summary, navigate to the "All Reports" page in your account and click the green "Report Summary" button in the top right corner of your list of reports.
Written by a customer while visiting 23andme.com
Customer Rating
4
Very intresting
on November 30, 2016
Posted by: Anonymous
from Shreveport, LA, United States
Length of ownership:1 month
All I can say is DO IT! If you are interested in your history this is great place to start.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Good information but not as clear as I had hoped.
on December 28, 2016
Posted by: La La
from Bloomington, IL
Length of ownership:1 month
I am happy I am a participant and look forward to more information. I have signed on for the research.
I would recommend this to a friend!
Response from 23andme.comBy Customer Care, January 4, 2017
Thank you for your feedback. We have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com