Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,672 Reviews)
Rating breakdown 5,672 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Informative...
on April 23, 2017
Posted by: RSDWhite
from San Diego, CA, United States
Length of ownership:3 months
I can only say what most likely everyone else says. The process is extremely informative and fascinating. I can't wait for my brother's to get theirs back so we can have the complete picture. I am also waiting for my son's to be returned because that will show part of my DNA as well.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Boring, Non-Specific Findings
on May 18, 2017
Posted by: PMK76
from Washington, DC, United States
Length of ownership:3 months
I would not recommend 23andMe to friends or family. I didn't learn too much that was interesting...I found the outputs rather generic and uninteresting.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 24, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 75+ reports on health, traits and ancestry instead of exclusively ancestry reports.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
Great Health and Ancestry!
on September 6, 2017
Posted by: Gooding73
from Manassas, VA, United States
Length of ownership:1 year or longer
I am very happy with the service provided to me by 23 and me. I found that the genetic ancestry aligned very closely to my paper trail and that the health reports definitely inspired me to look at my family's medical history. This is an excellent product.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Enlightenment
on March 10, 2020
Posted by: Jbohal
from SouthWest City, MO
Length of ownership:1 year or longer
I have always want to know my ancestry and in particularly where my family originated. It's a privilege with science and modern day technology that we are able to find out an abundance about ourselves as well as our ancestors. This information makes you feel as if your opening a new chapter of who you are and being enlightened along the way.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
It Works!
on March 15, 2020
Posted by: RemyMax
Length of ownership:3 months
I admit I was somewhat skeptical about DNA genetic testing. I thought, "They can feed me all kinds of data, and I wouldn't know if it was true or not." But then I found one of my first cousins as a relative. She is on my mother's side and 23&me got it right. From that point, I became a believer. Since then I had connected with a half brother and a sister who then connected for the first time with each other. My half brother didn't know too much about his biological father. He was under the impression that he had died. I have never met my biological father, but I had information about who he was, thus I was able to shed some light with my brother. After contacting our sister (our biological father's daughter) she agreed to take the 23&me DNA ancestry and we were able to without a doubt confirms our relation to this man. All three of us live in different states, but we hope to one day connect. 23&me thank you. You must get many of these requests, but if you would be willing to connect a meeting between us, I believe it would be great exposure to your great product. Let me know.
Written by a customer while visiting 23andme.com
Customer Rating
1
Shocking results
on April 7, 2023
Posted by: Netti
from Dallas
Length of ownership:6 months
I am from Germany and I received 23&me as gift. Most germans did an ancestry search during the 3rd Reich. My family from my mother's side (mother &father) goes back 1500 ,my father's family 1800. All german, and yet according to 23&me iam 51 percent from Russia/Poland. How could that be??? I really would like to have a response. I hope to hear from you before I return to Germany.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
The Smartest, Most Attractive Interface!!
on December 21, 2022
Posted by: MrMax
from Greenville, SC
Length of ownership:1 month
This was a FAR BETTER experience than what I've had with other top services!
+ Got my results in less that 2 weeks from the day I mailed sample!
+ Loved the colorful, smart user interface!
+ Loved to compare my ethnicity w/my DNA matches!
+ You can even BUY A PERSONALIZED BOOK showcasing your ancestral origins!
+ NOT a dry experience, as with other DNA services, but a very enjoyable presentation!
+ Got my results in less that 2 weeks from the day I mailed sample!
+ Loved the colorful, smart user interface!
+ Loved to compare my ethnicity w/my DNA matches!
+ You can even BUY A PERSONALIZED BOOK showcasing your ancestral origins!
+ NOT a dry experience, as with other DNA services, but a very enjoyable presentation!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Ancestry
on December 20, 2016
Posted by: Babz
Length of ownership:1 month
So far all I can do is read the results from my computer as my printer will not accept it. So, this material is good only if your printer is compatible.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 21, 2016
Thank you for your feedback. You can now print optimized versions of all your 23andMe reports. In addition, we’ve added a summary of all your results to help you share your 23andMe experience with others. To print your individual reports, log into your account, and look for the green "Print" button in the top right corner of any report. To print the Report Summary, navigate to the "All Reports" page in your account and click the green "Report Summary" button in the top right corner of your list of reports.
Written by a customer while visiting 23andme.com