Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,672 Reviews)
Rating breakdown 5,672 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Great Features
on November 26, 2025
Posted by: Rada
Length of ownership:3 months
Very accurate analysis results. I didn't now you could learn so much interesting stuff
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Poor
on August 23, 2020
Posted by: Bad Experience
from Minnesota
Length of ownership:6 months
I would give you a zero it’s so bad Send my money back
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Loving the experience
on March 26, 2019
Posted by: LAHE
from Bergen, NY
Length of ownership:1 year or longer
I have done other dna tests, and "23 and me" is by far the most informative! Other companies expect you to pay monthly fees to see less details than you can see on "23 and me". I have found and been in contact with relatives. I love the side by side comparisons of dna!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Underperformed
on September 25, 2017
Posted by: Anonymous
from Boston Massachusetts
Length of ownership:1 month
If you're looking for a product that will help assist you with dietary, this is not the product.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, September 26, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
Not accurate
on August 20, 2024
Posted by: Adam1978
from Grand Rapids, Mi
Length of ownership:3 months
It got my DNA wrong...my grandpa is half italian..it said I had 0%..that's not possible
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Who knew
on August 20, 2019
Posted by: Critterboy
from Ontario
Length of ownership:3 months
Grabbed 23&me to check out the predispositions and my DNA information boy was i mindblown turns out I have a brother living 20km away who I never knew existed, still can’t believe it needless to say the family is going through some heartache right now not sure what the future holds but safe to say 23&me holds all the cards! You can run but you can’t hide!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Very Good! But...
on January 4, 2019
Posted by: Saharalikesfries
Length of ownership:3 months
Almost all of the information is correct, some of the traits aren't accurate but that was okay. But when I first got my results, it said I was Armenian (which is correct, I am known for that), but one day I was bored so I decided to look at my reports again and it said I was Iranian and not Armenian at all. I am quite sure that is incorrect since my dad's side of the family comes from Armenia, so I was quite upset when I saw that was part of my report. But other than that, I was fascinated by the results.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
do not waste your money
on December 19, 2016
Posted by: rgervase
from Auburndale, FL, United States
Length of ownership:1 week
I waited anxiously for my results and was SOOOO
DISAPPOINTED
DISAPPOINTED
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 21, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com