Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,676 Reviews)
Rating breakdown 5,676 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,934 out of
5,410)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Pretty Neat!
on July 29, 2018
Posted by: Mommabearkristi
from Tx
Length of ownership:3 months
So far I have enjoyed the information! Neat to see the Connections across the map! So many people I’m kin to that I didn’t know about! Small world! I only have 4 stars because I wish I understood how to navigate through it better I’m sure it’s my fault I haven’t spent enough time learning how yet. It has been fun though!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Garbage!
on August 2, 2018
Posted by: leftwingbarbara
from PA
Length of ownership:6 months
EXTREMELY disappointed! To say that I am 99.6% Ashkenazi Jewish is like telling me that I am caucasian. Thanks, I know that about myself! You told me absolutely nothing about my ancestry. You couldn't even identify a country, just eastern European. Of which I already know, again. Total waste of money and time!
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, August 3, 2018
Thank you for your feedback. Human geneticists have found Ashkenazi Jews to be a genetically similar group. Ashkenazi Jewish individuals are a close knit population and individuals within the community generally share long stretches of DNA with one another. For this reason, we are able to identify Ashkenazi Jewish ancestry, distinct from Eastern European or German ancestry, using these distinct genetic markers.
Regardless of the place of origin, Ashkenazi Jewish individuals can be grouped in the same genetic cohort as a result of these genetic similarities. Therefore, regardless of whether an Ashkenazi Jewish individual's ancestors came from Poland, Russia, Hungary, Lithuania, or any other place with a historical Jewish population, they are genetically similar to the same Ashkenazi Jewish group. The is a reflection of the close knit nature of the Jewish population in Europe.
You can learn more about the population selection process and the science behind our report in our Ancestry Composition Guide: https://www.23andme.com/ancestry_composition_guide/
Regardless of the place of origin, Ashkenazi Jewish individuals can be grouped in the same genetic cohort as a result of these genetic similarities. Therefore, regardless of whether an Ashkenazi Jewish individual's ancestors came from Poland, Russia, Hungary, Lithuania, or any other place with a historical Jewish population, they are genetically similar to the same Ashkenazi Jewish group. The is a reflection of the close knit nature of the Jewish population in Europe.
You can learn more about the population selection process and the science behind our report in our Ancestry Composition Guide: https://www.23andme.com/ancestry_composition_guide/
Written by a customer while visiting 23andme.com
Customer Rating
3
Answers that lead to more questions.
on August 4, 2018
Posted by: lmatty
from ok
Length of ownership:1 year or longer
Informative, yes it is. But the information left me with more questions. Question that I really did not think I would be thinking about. I wanted to know the "CRYSTAL BALL" information. Most of the stuff is remarkably close to what I am. I wanted to know if I was going to die of a cancer at 66 or live till 99. Was I predisposed to addiction or was it just a coping mechanism from youth issues.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Thoughts About 23andme
on August 16, 2018
Posted by: Anonymous
from Ohio
Length of ownership:1 year or longer
The health section of 23andme is okay. It's get upwards to 50% of my information correct.
The ancestry part is mostly wrong. I would like an update with the ancestry part of 23. Most of the good things were taken away. Do more testing for ethnicities. My results go hand in hand with all other testing sites I've done, but 23 doesn't come close.
The ancestry part is mostly wrong. I would like an update with the ancestry part of 23. Most of the good things were taken away. Do more testing for ethnicities. My results go hand in hand with all other testing sites I've done, but 23 doesn't come close.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Questions that help create a profile
on August 25, 2018
Posted by: Anonymous
from Baltimore, MD
Length of ownership:1 year or longer
The more you know about your tendencies the easier to make corrections
in the way you function in your life.
in the way you function in your life.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Great disappointment!
on August 27, 2018
Posted by: Doctah
from North Reading, Massachusetts
Length of ownership:6 months
When my results came back, I was hoping for at least what region of a Country that relatives & I descended not just a Country! Sadly misled!
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, Customer Care, September 4, 2018
Thank you for your feedback. Please keep in mind that your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
You can read about the population selection process in more detail in our Ancestry Composition Guide: https://www.23andme.com/ancestry-composition-guide/
You can read about the population selection process in more detail in our Ancestry Composition Guide: https://www.23andme.com/ancestry-composition-guide/
Written by a customer while visiting 23andme.com
Customer Rating
3
Good DNA contacts
on September 5, 2018
Posted by: Anonymous
from Sacramento, CA
Length of ownership:3 months
Our son gifted my wife and I with 23and me, to find out more about his ancestry. I have been able to contact DNA relatives and it has been interesting finding out how we are connected.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
If you are adopted, this is a cool tool for you
on September 5, 2018
Posted by: JenniferR
from Houston, Tx
Length of ownership:6 months
I am not adopted but my brothers are. One of them chose to do 23andMe and found a first cousin relative. In my own personal experience, an adopted cousin found me! It has also been really fun learning about my heritage and connecting with family members.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com