Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,676 Reviews)
Open Ratings Snapshot
Rating breakdown 5,676 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product. 
(
3,934 out of 5,410
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
I love it!
on May 31, 2017
Posted by: Jirafa
from Los Angeles, CA, United States
Length of ownership:1 month
Very fast service!
Amazing experience!
thank you so much!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Magical journey of self discovery
on August 23, 2017
Posted by: DigitalDeb
from WA, United States
Length of ownership:3 months
I chose to use 23&me because my friend had learned so much about herself and her family by using this service. Since I was adopted, I was excited to see if any biological relatives could be found and I wanted health information. The service was informative on both counts. The website is easy to navigate, the reports are clearly presented and the opportunity to go deeper is always available. I like the chromosome painting with the ability to highlight ethnicity segments. The DNA relative tool is awesome; I wish it was available in the iPhone app, too. In my case, the DNA test led to the discovery of my whole biological family and the story of my birth. Now I am exploring family trees, making new connections, and getting a broad understanding of my roots.
The data that 23&me provides has led me to delve deeper into understanding how DNA affects my life experience. Participating in the research questions makes me feel like a "citizen scientist", helping to assemble new data to further our knowledge. In the eight weeks since I got my results, my whole concept of how I fit in the world has changed. My individual variants describe my uniqueness, but the knowledge that We all share 99% of our DNA makes me feel more connected to everyone I know.
23&me has taken a mountain of data and made it meaningful to me personally through an excellent interface that is pleasant to use.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great for the family!!!!!
on September 4, 2017
Posted by: Anonymous
from Los Angeles, CA, United States
Length of ownership:3 months
No one in my circle of family or friends have done anything like this and everyone found it amazing!!!! My family had no idea that we were native American and the health factors made total sense to my family and actually gave us a better idea of some of our families medical history......Once you tell people about your results and what you find, everyone will say they have to do it as well....Its a great conversation starter with old friends too. I joked with my sister that we were switched at birth but when I got her to participate it stated we are for sure brother and sister so she now has the upper hand on me now...lol..
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Good Jounery
on October 10, 2017
Posted by: wangmian
from chinese
Length of ownership:1 year or longer
I'm Chinese,though 23andme,I know plenty of imformation that I don't know before,so I bought it to my father and my mom.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
The Real Deal
on October 24, 2017
Posted by: Shawn115
from St. Petersburg, FL, United States
Length of ownership:6 months
I am highly impressed as the science is amazing. My sister did the 23andme and matched of course. Numbers.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Now and before
on January 15, 2018
Posted by: hay you
from White Bear Lake, MN, United States
Length of ownership:1 year or longer
When answering questions I go by the age I am now 83. Many questions pertain to this age but did not pertain to my earlier years.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
Exitement wore off within first month
on February 5, 2018
Posted by: Heck
from Anyplace, NY
Length of ownership:1 year or longer
I did not learn much about my ancestors. Because my parents were orphans without much of known family history I hoped that my genes will tell an exciting story of my paternal and maternal families. I haven't found any relatives. The matches are too distant to consider any real relationship between us. We all came out of Europe at some point. So what?
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareFebruary 7, 2018
Thank you for your feedback. Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe.

Please refer to the following link for additional information regarding DNA Relatives: https://customercare.23andme.com/hc/en-us/articles/115004659068-DNA-Relatives-The-Basics

Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Life Changing!
on February 22, 2018
Posted by: Anonymous
from Rockaway, NJ, USA
Length of ownership:6 months
As an Adopted at Birth tester, I have connected with so many DNA relatives and now have "family" of my very own to share experiences with. The Health Report is amazing, in the past everything was a Red Flag for me, now I have guides for my doctors and peace of mind for myself and sons. A fantasy come true! Thanks 23&Me!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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